Shanalam19 wrote:
My daughter’s under 13, she’s under her dad’s family group under her iCloud email address, it’s her gmail email address that’s under my one.
Now it is sounding like she has two Apple Accounts, one with you and one with her father. The one will you have to be either also transferred, or deleted entirely. One way to do this would be to log into the unwanted "child" account and request deletion of the Apple ID. You should have the ID and password from when you first set up the account.
Another way would be for the child to make the request.
From: How to delete your Apple ID account - How to delete your Apple Account - Apple Support
Section: Can I delete my child’s account?
"Your child can also request deletion of their Apple ID, which requires your approval.
The approval request will be sent via email to the primary Apple ID email address of your family organizer account. When approving the request from this email, you will go through the process of deleting the child account."
If the child's account password is unknown, see the section in this document about using a family Organizer's device to reset the password --> Change your Apple Account password - Apple Support
If you have problems doing that then contact Apple about this request: Click here --> Choose your country or region - Official Apple Support Select your country, then a product and work your way down the menu to the desired issue. If you don't see one then try a different product until you reach a telephone or chat help request and ask to be redirected.
"I spoke to Apple support and it can take up to 30 days to delete the child account from the backend." - Unable to remove Family Sharing - Apple Community