It restarts instead. AI tells me to enter safe mode. How in the world can I enter safe mode without shutting the computer down first??
I have turn EntreCheck, but only found minor issues, such as
some apps using heavy resources.
MacBook Pro 16″, macOS 15.6
I see nothing in the report that should impact the current issue
Regarding Al suggestions
The AI may also suggest doing a SMC Reset and / or a PRAM / NVRAM Reset
Do not believe this is it were to make this suggestion
Neither will work on Apple Silicon computers
Press and hold the power (Touch ID) button for up to 10 seconds, until the Mac turns off.
Have you tried holding the power button in until it shuts down?
SSL-ADT wrote:
I have tried holding the power button, it simply restarts the computer.
As a start
Disconnect any and all external devices including any Bluetooth devices
Shutdown using the power button like before
Do not touch anything on the built-in keyboard
Leave the laptop lid open
Does it auto startup ?
SSL-ADT wrote:
Sorry, I was finally able to shut it down. I guess I was not holding it long enough.
If I may ask, how to prevent it from turning back on while cleaning the keyboard?
Ah the older finger and power button thing
Yup, happens to me sometimes on the 15" M4 Laptop
Though, I do normally use the
Clean the keyboard
Have never been about to figure that one out
Perhaps Apple in its wisdom has some ideas ?
Use surgical gloves when using the laptop lol
SSL-ADT wrote:
Good advice, as long as you're not a surgeon. <g>
Ha ha
I am not a medical Doctor but to have left over Surgical Gloves from the initial outbreak of COVID-19
All humour aside
Cleaning the keyboard, on machines that will auto boot up when a key is depressed is a challenge
SSL-ADT wrote:
Sorry, I was finally able to shut it down. I guess I was not holding it long enough.
If I may ask, how to prevent it from turning back on while cleaning the keyboard?
So, in effect, the original suggestion from BDAqua worked
Provided, the user had performed this action properly ( Hold for about 10 seconds * alligators " )
BDAqua wrote:
Have you tried holding the power button in until it shuts down?
Thanks
Must be been logged out
🦉
I have tried holding the power button, it simply restarts the computer.
Sorry, I was finally able to shut it down. I guess I was not holding it long enough.
If I may ask, how to prevent it from turning back on while cleaning the keyboard?
Good advice, as long as you're not a surgeon. <g>
Unable to shut down my MacBook Pro
