Unable to redeem gift cards due to region mismatch with Apple ID

I am an American living in Asia. Some friends bought me a couple of gift cards so I can buy music and a game or two. I've already scratched off the code and it won't let me redeem the cards because they are from a region different than my Apple ID. Is there a work around here so I can use them or did my friends just waste a whole bunch of money?


Also, side thought: How does this separate region thing work when you travel the globe? Aren't we support to be a global community or something?


[Re-Titled by Moderator]

Original Title: Can't use gift cards because they are bought in a different country than my Apple ID.

Posted on Aug 28, 2025 07:17 PM

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4 replies

Aug 29, 2025 06:05 AM in response to mrlizzy4jc

Your friends did not waste any money, you can send the code back to them and they can use it. Every Gift Card is locked to the region and there is no currency conversion. You would find the same thing for the Google Play Gift Card if you switched platforms. Here is the same question on the Google Support site, just so you know.


Cards are locked to the country they are sold in and can only be redeemed to accounts that are registered in that same country.

Google will not refund or exchange that card for you.

https://support.google.com/googleplay/thread/133482786/change-the-gift-card-code-for-my-region?hl=en

Aug 29, 2025 06:17 AM in response to Mac Jim ID

And the restrictions for global use on a Android phone are much worse with a limit on changing your region to once per year.

  • You can only change your Google Play country or region annually. After you initially set up or change your Google Play country or region, you must wait 12 months before you can make another change.


The other points on region use with the Android platform are the same as Apple.

  • Your Google Play balance is linked to your Google Play country. When you change your country or region, you can't use the Google Play balance from your old country or region in your new country or region.
  • When you change your Google Play country or region, you may lose access to some books, movies, TV shows, games, and apps.

https://support.google.com/googleplay/answer/7431675?hl=en



Unable to redeem gift cards due to region mismatch with Apple ID

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