Cannot setup phone number with iCloud FaceTime + Messages

Hi!


Since I got my iPhone 14 Pro and added my phone number to my iCloud (brazilian number), it never worked when I tried to use FaceTime on macOS... When I navigate to (on iPhone): Settings > Apps > FaceTime/Messages , my number is not "checked" as my iCloud email is. Whenever I select it to kinda turn it on, it never stops loading.


In the iCloud website, in the section Sign-In and Security , I can see that my mobile number is in Email & Phone Numbers , however it is followed by this message: Unavailable for iMessage and FaceTime .


Nothing works... I just wanted to use FaceTime on Mac...


Now with my iPhone 16 pro I have the same problem


This is a screenshot of the FaceTime settings on iOS, showing my number at the bottom with an infinite loading icon: https://imgur.com/a/o4ivdJf


And this is a screenshot of the iCloud website, showing my number with a problem: https://imgur.com/a/N4kDeim

iPhone 16 Pro, iOS 18

Posted on Aug 25, 2025 11:17 AM

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Cannot setup phone number with iCloud FaceTime + Messages

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