scanning with brother printer no longer creates scanned jpeg or pdf file upon completion
after scanning, image appears and i select "save to pc"
"save to pc" window appears asking where to save.
i have always selected "desktop"; no folder name was necessary; i have even tried using a designated desktop folder.
i hit "save" - no scan file named "Scan2025-08-18-210244" appears on my desktop or in a designated folder on desktop.
this became evident after the os 13.7.7 software update.
i have reinstalled the entire os three times to no avail.
i even tried the utilities repair, but i am not sure it actually checked all of my applications.
attached is the brother prompts to save the file - but nothing further happens upon selecting "save"
[Edited by Moderator]
iMac 21.5″ 4K, macOS 13.7