Steam Mobile app not requesting camera access on iPhone

Hello, I want to use the camera to scan a QR code via the Steam Mobile App, but the camera won't open because the Steam Mobile App doesn't ask for camera access permission.


When I look at Access in Settings, it's not given manually.

The Camera option is active in the Screen Time section.

I restarted the device using Volume Up - Volume Down - Side Button.

I reset the network settings.

I uninstalled and reinstalled the app.

I reset the phone again.


However, none of these options worked.


The question is: How can I grant camera access permission to the Steam Mobile App?




[Re-Titled by Moderator]

Original Title: Issue with Camera Access

iPhone 16e

Posted on Aug 14, 2025 04:46 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 17, 2025 12:19 PM

Hi, I found a solution to the problem. You need to go to the profile editor - avatar and install a new avatar, then choose to take a photo, and the application will request access to the camera, then restart the application and the scanner will work.

7 replies

Steam Mobile app not requesting camera access on iPhone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.