Lost all contacts after updating iPhone to iOS 18.6
Updated yesterday and today all contacts that were available this morning no longer appear
[Re-Titled by Moderator]
Original Title: updated to 18.6 all contacts lost and not in iCloud
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Question marked as
Hi folks, similar problem here.
I followed the normal update process by clicking on <update to 18.5 now> and found out a few days later that I lost more than 100 contacts (out of 500). Everything disappeared: Names, phone numbers, birthdays, addresses, notes. Synching to iCloud was always on, iCloud is the master for all my contacts.
Called Apple Support and all attempts to reload previous backups did not bring back the missing data. I even tried to use Time Machine on my Mac to see what's in the synced database on my Mac from 2 weeks or 4 weeks ago. Big Surprise: The missing records are not even in the synced contacts data on my Mac.
It seems to me that certain contact records had never been synced! That would be a huge bug in the iCloud system.
Really appreciate any insight to (a) conclude what is the root cause of the missing data and (b) what can be done to recover the data that disappeared.
Many thanks in advance.
18 replies
Thanks for that. Sorry that things didn't work out for you.
I think this could actually be right. Applies to me as well.
Lost all contacts after updating iPhone to iOS 18.6