Error message for non-existent AOL account on iPhone

I don’t have an AOL account, but keep getting the following message pop up on my iPhone password incorrect for IMAP account AOL


[Re-Titled by Moderator]

Original Title: Error message on iPhone

iPhone XS, iOS 16

Posted on Aug 13, 2025 12:10 AM

Reply
2 replies

Aug 13, 2025 12:56 AM in response to Debbie1Wren

Your may have a subscribed Calendar or a CalDAV or a CardDAV/LDAP account for Contacts or Calendars.



What happens when you click the "Details" on the error popup message (See the Pic below)



The best would be to Delete and Add the email account that is creating the issue.


You may also try changing SSL settings


Settings > Password & Accounts > [Select the Mail account} > [Tape on Account with the email ID} > Advanced > SSL Settings > [Disable]

Click <Account (in Blue)

Click on DONE (in Blue) when exiting in the previous screen




Probably you may have accepted an offer or subscribed for a spam Calendar accidentally. Watch the GIF below to know how to unsubscribe from these calendars. Look for an unknown Calendar on the device under subscribed calendars.




The pic below is self-explanatory if you have subscribed to a calendar.



Aug 13, 2025 12:56 AM in response to Debbie1Wren

  1. Is this your corporate/organisation/enterprise/School Management iPhone? Then please contact the system administrator of your corporate//organisation/enterprise/School Management
  2. If it is your device, in that case, do you have any profile installed by your corporate/organisation/enterprise/School Management?
    1. Erase the profile added by you If you have installed a profile on your own --> Install or remove configuration profiles on iPhone - Apple ...
    2. Or please contact the system administrator of the organisation who provided the profile to you



A corporate profile installed on your iPhone could potentially be contributing to the inaccessibility of certain features. 

Here's why:

  • Restrictions: Corporate profiles can have restrictions placed on apps and functionalities. These restrictions might be limiting some activity, causing it to be unresponsive or quit.
  • Managed Apps: IT departments might deploy specific navigation apps through the profile, potentially blocking certain functions or features.
  • Security Settings: Corporate profiles often have stricter security settings that could affect app or function behavior. This might be causing unexpected behavior of an App or functions.


Here's what you can do:

  • Check with IT: The best course of action is to contact your IT department. They can explain the restrictions set by the corporate profile and see what is affected. They might be able to adjust settings or suggest alternative apps or features approved for corporate use.
  • Look for App Conflicts: See if your IT department uses a different app through the corporate profile. Conflicting apps might cause crashes.


Additional points to consider:

  • Even if the profile isn't directly affecting the function, it's still a good idea to check with IT. They might be aware of similar issues and have workarounds.
  • While troubleshooting, make sure you prioritize safety. Don't fiddle with your phone. 


By working with IT and considering these possibilities, you can hopefully identify if the corporate profile is the culprit and find a solution that allows you to use the iPhone to your liking.



Error message for non-existent AOL account on iPhone

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