Bought a used iPad mini from a thrift store today but it is indeed passcode locked

TL;DR, how does an iPad finder returned a lost/locked device to the owner?

Today, I purchased an iPad mini that was more than ten years old from a thrift store. I'm surprised to find that it is a passcode-locked gadget after charging it. Does the Apple Store assist with this kind of lost-and-found-the-owner situation? I can't get in touch with the owner with zero info. Siri is not available/offline, there is no wifi, and USB accessories (such as wired ethernet tethering) needs unlock first. If the device is offline, how does the owner transmit the lost-and-found message? I assume the find-my setting is enabled. How could I make the iPad online so that the owner would be alerted through the find-my process?

iPad Pro, iPadOS 17

Posted on Aug 6, 2025 02:31 PM

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3 replies

Aug 6, 2025 02:50 PM in response to sawyer141

If the iPad disabled or Activation Locked, unless you can independently obtain assistance from the previous owner, the iPad is (and will remain) useless to you. If you are able to contact the original owner, they will require this information:

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


Here are the Apple support pages that outline the Activation Lock - and the only mechanisms by which it can be satisfied:

Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Turn off Activation Lock – Apple Support


As you will discover, unless you are the owner of the AppleID that was last used to activate the device, you’ll not be able to defeat or bypass the Activation Lock. With documentary evidence that you are the original owner (such as the original sales receipt showing the serial number), Apple may be prepared to assist - otherwise they and nobody here will be able to help you.


The All Too Common SAD Reality of Buying … - Apple Community



Here is what Apple suggests when purchasing a previously used device:


Check for Activation Lock before you buy a device from someone else


Before you buy an iPhone, iPad, or iPod touch, from someone other than Apple or an authorized Apple reseller, make sure that the device is erased and no longer linked to the previous owner’s account. Follow these steps to check if the device is ready to use: 

  1. Turn on and unlock the device. 
  2. If the passcode lock screen or the Home screen appears, the device hasn't been erased. Ask the seller to completely erase the device by going to Settings > General > Reset > Erase All Content and Settings. Don't take ownership of any used iPhone, iPad, or iPod touch until it's been erased.
  3. Begin the device setup process.
  4. If you're asked for the previous owner’s Apple ID and password, the device is still linked to their account. Hand the device back to the seller and ask them to enter their password. If the previous owner isn't present, contact them as soon as possible and ask them to use a browser to remove the device from their account. Don't take ownership of any used iPhone, iPad, or iPod touch until it has been removed from the previous owner’s account.

You will know that a device is ready for you to use when you're asked to "Set up your iPhone," “Set up your iPad," or “Set up your iPod” the first time you turn it on.

Aug 6, 2025 02:39 PM in response to sawyer141

>how does an iPad finder returned a lost/locked device to the owner?

Assuming that it has Find My enabled, take it back to the thrift store. If not, it can be restored on a computer, but would be at most a fourth generation model, so you'd be limited in the applications you can put on it.


>Does the Apple Store assist with this kind of lost-and-found-the-owner situation?

No.


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Bought a used iPad mini from a thrift store today but it is indeed passcode locked

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