My new Apple TV plays sound but no visual display
I have a brand new Apple TV. I can play a show on Apple TV but not on any other app. The sound comes through but no visual
[Re-Titled by Moderator]
Original Title: New Apple TV no visual
Re: "New Apple TV no visual: I have a brand new Apple TV. I can play a show on Apple TV but not on any other app. The sound comes through but no visual"
Wondering if the Apple TV OS may need updating to the newest version available:
See how to check or Update your Apple TV - Apple Support
Troubleshooting tips: If your Apple TV isn't working, won't turn on, or shows a black screen - Apple Support
Resource: Apple TV User Guide - Apple Support
Support from the experts: There's a "Get Support - start now" link at the bottom of the webpage thhat opens from the link: Apple TV — Official Apple Support website