Backup Fails on Older iPad Air running iOS 12.5.7

I have an older iPad Air running iOS 12.5.7 (yeah, it's that old!) and I would like to back it up to iCloud so I can use that backup to set up a new iPad I just purchased. Unfortunately, I'm getting the error message when trying to use the "Back Up Now" function.


I suspect it's because it's running the old iOS, but I remember from a while ago that this model of iPad was no longer supported and I was unable to install new iOS software.


Is there anything I can do to create a backup of this old iPad and use it to set up my new one?




iPad Air, iOS 12

Posted on Aug 2, 2025 01:48 PM

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Backup Fails on Older iPad Air running iOS 12.5.7

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