MacBook Pro keeps restarting and fans likely blowing harder than normal


This is on my 2013 15" i7 running High Sierra. I believe this is the error message I get when it restarts itself, "Your computer restarted because of a problem". Regardless, Below (& in my comment below about it since this keeps warning me about the 5000 character limit) I'll try to post the "more info" . Any thoughts? Thanks for any help!


[Re-Titled by Moderator]


MacBook Pro 15″, macOS 10.13

Posted on Jul 30, 2025 11:08 AM

Reply
Question marked as Top-ranking reply

Posted on Aug 12, 2025 10:03 AM

Kernel Panic Reports are stored in the Folder at:

/Library/Logs/DiagnosticReports


If you copy and paste that string into:

Finder > Go menu > Go to Folder


it will take you to the Folder where those reports are stored.


Kernel panic reports are named with Date&Time and start or end in ‘panic’

If you find one, please post as much as you can here, by using the “additional text” Icon in the reply footer (looks like a paper with writing). (Once the report devolves into incessant software-names or incessant Base-64 dumps with lots of AAAAAA lines, you are done.)


Please don’t post more about 20 lines of any other types of reports — they are interminable, and any information useful for this purpose is on the first screenful.


If you post your kernel panic here in its entirety, using the additional text icon in the reply footer, we do have some Readers (typically with developer background) who can attempt to interpret those panic reports. Even if no clear symptom emerges, this can still save a step if you DO need to contact Apple support later, because Apple Support specialists can read the panic reports you posted here, if you tell them what discussion or what Avatar.


25 replies

Aug 5, 2025 12:19 AM in response to neuroanatomist

I wanted to give an update. I think something might have helped, but not cured the issued. It used to be that the 2013 rMBP would restart every day. After doing all that was suggested here, it didn't need to restart for 5 days. But, eventually it did restart. My original theory was it was a hardware problem. After the improvement, I now think there's likely a software and hardware issue.


Thoughts? Should I get a replacement sometime soon? Now that Apple has killed off iTunes, this computer has a lot I'd hate to lose.

Aug 26, 2025 8:12 PM in response to Grant Bennet-Alder

Ok, I finally got a crash and copied and pasted the text from it into my Notes app. I downloaded EtreCheckPro as you linked, but I have no idea what it's talking about when I open it. I thought you were saying I should use it to remove private info etc from the error report. Is that not what it does? Also, Is it safe for me to paste the error report here?

Aug 18, 2025 7:04 AM in response to DTBDFilms

Consider downloading and running this little "discovery" utility, Etrecheck. It changes NOTHING. Etrecheck was developed by a senior contributor here, and uses mostly system calls and simple tests to collect often-needed information.


it contains little tests for speeds of devices, CPU utilization, memory usage, energy usage and a digest of recent problems, in one easy to use package. it does not even need to be Installed. Because less can be learned when your Mac is running great, best time to run is when your problems are actually occurring, if possible.


if you follow the directions faithfully, its report (pre-laundered of all personally-identifiable information) can be "Shared" to the System ClipBoard, then Pasted into an ‘Additional Text’ window in a reply on the forums.


Use Etrecheck Pro for free:

http://Etrecheck.com


The amount of data you get can be daunting. If you POST your report, some Readers here are willing to look over those reports, and can provide valuable insights.


then start a reply on the forums, click the "additional text" icon and PASTE


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Pro keeps restarting and fans likely blowing harder than normal

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.