Why am I getting error code S7121-1101 on Safari while streaming Netflix?

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Level 1

4 points

Why am I getting error code S7121-1101 on Safari while streaming Netflix?

My MacBook is up to date and running the latest software. However, when I try to stream Netflix in Safari, I get a pop-up message that says: "Pardon the interruption & Error Code: S7121-1101." I made sure there were no "VPN and Extensions" running in the browser. I cleared cache, cookies, etc. Even though I have a strong internet connection capable streaming in high quality, the error still appears.

MacBook Pro 14″

Posted on Jul 22, 2025 11:00 PM

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Answer 1

Mac Jim ID

Level 9

53,552 points

Jul 30, 2025 11:27 AM in response to K_oushi_K

That is an error provided by Netflix and they advise you to follow these steps:

Go to netflix.com/clearcookies. This will sign you out of your account.
Select Sign In and enter your Netflix email and password.
Try Netflix again.

You may need to clear Safari Cache/Website Data. You can specifically remove the Netflix data, so it does not affect any data from other websites.

Clear cookies in Safari on Mac - Apple Support

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