Macbook refusing to transfer music to iphone

This is now driving me insane. I have stored my music on an additional drive for years, should I wish to change music on my phone (Iphone 14), I hook up the drive and go. Tried to do this a couple of days ago, the sync failed and almost all my music disappeared from my phone. Been trying to rectify ever since and it just refuses to do it.


I've bought a new drive in case the old one was corrupted but that hasn't helped. Both my device and my mac (Macbook Air 2020) are signed in to my account on Apple. Have hard reset both of them. Still nothing. Tried moving through finder and drop and dragging in Music. Tried wireless and through USB. Am having no other problems with either device.


Been trying to resolve this for days now, turning off cloud library, joining apple music, all sorts. The few files that had transferred have now disappeared after deleting music and re installing. never had any problems like this with itunes.


Completely out of ideas. Can anyone help?



[Edited by Moderator]

iPhone 14

Posted on Jul 20, 2025 01:10 PM

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21 replies

Jul 24, 2025 01:17 PM in response to rattleheaduk

The Music app is built into macOS. You cannot delete the copy you have nor reinstalling except by reinstalling the whole OS. Reinstalling Music doesn't reset the database. You can hold down option as you launch Music to create a new library, e.g. at /Expansion/Music/. You could then move the media folder from the current location to /Expansion/Music/Media and import the contents of that folder to your library. The new library would be missing ratings, play counts, playlists, any metadata associated with .wav files, and every track would have the current date/time as its Date Added info.


These instructions aren't that complicated:

Alternatively download using this link - FixLinks.zip - and extract the file. Save to ~/Library/Music/Scripts if you want to be able to call it from the Music menu bar.


You can open FixLinks.scpt, the extracted file, by double-clicking on it in Finder. There is a play button in the Script Editor to run it. You then respond to prompts from the script.


tt2

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Macbook refusing to transfer music to iphone

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