Cannot log into iCloud on the web - PC

I can access it on my phone, and I can log into my apple ID (I am here and logged in) but when I try to log into iCloud to look at my email via a website, it wont accept my login info - and no its not locked out.


Ive reset the password using my phone, then tried the new password with my email and no - it did not work for iCloud, though it worked for logging into here.


I'm at a loss - any ideas?

Posted on Jul 16, 2025 7:15 PM

Reply
4 replies

Jul 21, 2025 1:59 AM in response to TaiKeeV

OK. Thank you.

Perhaps you get an error message, or have trouble getting a veriaftion code

See if anything here can help:

Sign in and use iCloud.com - Apple Support


You might need to set your PC up for iCloud ?

Apple support's article: Set up iCloud on all your devices - Apple Support

Eg: says:

"Set up iCloud on your Windows device


To use iCloud for Windows, you must set up iCloud on an iPhone, iPad or Mac, then follow these steps.

  1. If you don’t already have it, download iCloud for Windows from the Microsoft Store. See the Apple Support article Download iCloud for Windows.
  2. Open iCloud for Windows.
  3. If you’re asked to sign in, enter your Apple Account email address or phone number, then enter your password.
  4. For each app or feature, click Sync [app or feature] or Not Now in the bottom-right corner.
  5. For certain apps and features, you can also adjust Advanced Settings or install extensions during the setup process.
  6. Choose whether to share iCloud analytics, then click Finish Setup.
  7. For more information, see the iCloud for Windows User Guide. "


More info: What is iCloud for Windows? - Apple Support

_________________________________

Else, if iCloud has already been set-up on PC:

Wondering which browser you are using on the PC.

If you have one, try a different browser

________

If needed: You could reach out to contact the iCloud Support Team:

(There is a "Get Support" link (online chat, phone, eMail etc) at the bottom of their webpage (link below):

iCloud Support website: iCloud - Official Apple Support

Jul 20, 2025 10:47 PM in response to TaiKeeV

Re: Cannot log into iCloud on the web - PC " ... when I try to log into iCloud to look at my email via a website, it wont accept my login info - and no its not locked out."


Apple support's online article: System requirements for iCloud - Apple Support

Eg: says:

Recommended system requirements

PC


Minimum requirements for:

Calendar, Contacts, Mail

  • Windows 10, 29 May 2019 Update or later with iCloud for Windows 10 or later and Outlook 2016 (2)

(2) Outlook 2010 Personal Edition isn’t supported.

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Re: Ive reset the password using my phone, then tried the new password with my email and no - it did not work for iCloud, though it worked for logging into here. I'm at a loss - any ideas?


See what to do: If you can't connect or sign in to iCloud - Apple Support

Eg: says:

If you want to sign in to a third-party app but your password is rejected


To access your iCloud information from a third-party app, you need to use an app-specific password.

This helps protect your account by allowing you to sign in securely.

Learn how to create and use app-specific passwords.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Cannot log into iCloud on the web - PC

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