MacBook Air lines on the screen

I got my computer last year (February 4 2024 as a gift) 🎁

I wanted the MacBook because they said it’s good to editing pictures for professional etc , I already have my work laptop (yoga) so I wasn’t using the laptop often. The first time I used was in October (months after getting it) my laptop is always at home, inside its box , so out of nowhere around june 2025 , while watching Zeus , I noticed tiny horizontal lines in the screen, I was so confused so I restarted the computer, but the lines were still there, they look white and tiny in a horizontal position. I then when to Apple Store in Lenox mall , and I was told that my computer doesn’t have any physical or damaged problems, so what was the cause of this ? I explained them I barely used this computer, I don’t used it for work or anything else but to check my emails when I am around it, so I don’t understand why am I having there issued .

they told me I have to pay $400 to repair the computer bc the 1 year warranty is expired, but how do I have to be a extra $400 for a display issue, on a computer less than 2 years old? I bought my Lenovo yoga in 2021 in a pawn shop, that computer hasn’t even had any issues, I used it all the time .

but a computer that I barely used, bought brand new, It just sit a home , and used one or twice a month. Will just start having random horizontal lines?? Sometimes is going on and y'all want people to pay an arm and a leg for an apple item that doesn’t even worth it.



[Edited by Moderator]




MacBook Air 13″, macOS 15.5

Posted on Jul 15, 2025 01:15 PM

Reply
2 replies

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

MacBook Air lines on the screen

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.