Jrod761 wrote:
A watch with cellular service would need its own independent service to be effective in that way. Please pay attention. Key words are simple, and spelled out in the initial post.
The reply you are objecting to here is probably correctly describing what is happening here; that your Watch (incorrectly) has what amounts to independent service.
The behaviour of cellular networks is programmable, and the network provisioning involved can be wrong. I’ve experienced operational errors from incorrect provisioning, as have others. In one of my cases, a rather tedious mess involving provisioning errors for Watch. A visit to a company-owned store and them then escalating eventually got that sorted.
By all appearances, the software managing carrier networks is complex, confusing, and not entirely reliable. Fragile, even. A Watch that has acquired the (incorrect for this case) provisioning (the ability for its number to receive texts) associated with semi-independent service would not surprise.
And even if that reply is incorrect, discussing a cellular function (texting) with your cellular provider is still the best available path toward resolution.