Find My Mac does not turn on

I can't find a way to turn the Find My Mac on on my Mac Air.



I followed the Apple Support instructions:

  1. The Location Services are on:



  1. On my iCloud Find My Mac is turned on:



I tried the Mac reboot, the Find my turn off/on, but no success.


All my other devices are good and I can see them.


Any suggestions?


Thanks!

Marco

MacBook Air, macOS 15.5

Posted on Jun 28, 2025 7:09 AM

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Question marked as Top-ranking reply

Posted on Jun 30, 2025 8:42 AM

macmonte72 wrote:

Thanks all for your suggestions.
I managed to talk to the Apple Support team - and after several tries and discussions, we solved it by simply disconnecting my Mac from my home Wifi and connecting to my phone's hot spot.
This apparently "turned on" the Find my Mac, and when reconnecting to the home Wifi it stayed "on" and it now can be found into "Find My" app.

I will monitor it along the next days, but looks like it's now solved.


Great report macmonte72 ! Appreciate the feedback.

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13 replies
Question marked as Top-ranking reply

Jun 30, 2025 8:42 AM in response to macmonte72

macmonte72 wrote:

Thanks all for your suggestions.
I managed to talk to the Apple Support team - and after several tries and discussions, we solved it by simply disconnecting my Mac from my home Wifi and connecting to my phone's hot spot.
This apparently "turned on" the Find my Mac, and when reconnecting to the home Wifi it stayed "on" and it now can be found into "Find My" app.

I will monitor it along the next days, but looks like it's now solved.


Great report macmonte72 ! Appreciate the feedback.

Jun 30, 2025 12:52 AM in response to macmonte72

Thanks all for your suggestions.

I managed to talk to the Apple Support team - and after several tries and discussions, we solved it by simply disconnecting my Mac from my home Wifi and connecting to my phone's hot spot.

This apparently "turned on" the Find my Mac, and when reconnecting to the home Wifi it stayed "on" and it now can be found into "Find My" app.


I will monitor it along the next days, but looks like it's now solved.

Jun 28, 2025 1:04 PM in response to macmonte72

macmonte72 wrote:

I am connected to my home wifi, as all the other Apple devices that do not have any issue with Find My - including my work Macbook Pro.
I see that seems the location has been used recently - but why then I can't see this Mac from my iPhone and in the first screenshot it shows "Find My Mac" as off?


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Check your Apple Account device list to find where you’re signed in - Apple Support


Jun 28, 2025 2:33 PM in response to macmonte72

macmonte72 wrote:

This is all done, still in the Apple Account - Devices, my MacBook shows "Find My Mac" as off - see first screenshot above.

I am experiencing the same thing. All Find My Mac options are on but when I check the Device Info for my Mac it says Find My is off. Complete contradiction. In addition I am running in to more and more users reporting this exact situation. See this thread for what has been tried in troubleshooting. I am close to being convinced this is a macOS 15 bug.


Bat Call for suggestions Find My not enab… - Apple Community


Find My Mac turned on in multiple locatio… - Apple Community


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Find My Mac does not turn on

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