when i was trying to create a mac account it frezzed and still doesn't respond
[Re-Titled by Moderator]
Original Title: MacBook frezzed
MacBook Air (M4, 2025)
Sorry, but
"frezzed" is not a technical term I've run across in my 37 years in IT.
Please read this support article, then come back and explain what's wrong: Writing an effective Apple Support Commun… - Apple Community
If your Mac has become unresponsive, you can force it so shut down by pressing and holding the power button for ~10 seconds until it turns off. After that you should be able to restart the computer normally.
If you are having trouble with creating another user account, try creating a new account while booted in safe mode. How to use safe mode on your Mac - Apple Support
Safe mode will often correct weird software behavior by forcing the OS to clear caches, do disk repair and other self-maintenance and housekeeping and temporarily disables third-party mods.
Can you create the new user account while in Safe mode?
You can exit safe mode by restarting your Mac normally, then reevaluate the problem.
MacBook freezes while creating a new user account
