Missing iPhone not appearing on iCloud's Find My iPhone

Step-by-Step Troubleshooting

1. Are the Phones Logged In to iCloud?

On each phone:

• Go to Settings > [your name at the top]
• Make sure it's signed in to the same Apple ID you're checking on iCloud.com
• If not, sign in with your Apple ID

Note: If these phones belonged to someone else, they may still be linked to a different Apple ID.

2. Is "Find My iPhone" Enabled on Each Device?

On each phone:

• Go to Settings > [your name] > Find My > Find My iPhone
• Make sure Find My iPhone is turned ON
• Also make sure Share My Location is enabled (optional but helpful)

3. Check iCloud Device List

On your iPhone or at iCloud.com:

• Sign in with your Apple ID
• Go to Find My > Devices
• If the phones are not listed here, they’re either:
  • Not signed into your Apple ID
  • Find My is off
  • The phones are offline or erased

4. Check If Devices Were Erased or Removed

If you recently:

• Erased any of the phones
• Removed them manually from iCloud

Then they will no longer appear in “Find My iPhone.”

Still Not Working?

If you're still having trouble:

• Call or chat with Apple Support – they can look into your account activity and check which devices were last associated
• Have your serial numbers or IMEIs ready, especially if you suspect the devices are missing or stolen