How to unlock passcode on new iPhone X?

i got a new iphone 10 from tmobile but forgot passcode and i never set it up on itunes. It’s literally brand new. I just cant Unlock phone but we know the icloud. How can i unlock phone



[Re-Titled by Moderator]

Posted on Jun 20, 2025 09:20 AM

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Posted on Jun 20, 2025 09:29 AM

There is no such thing as a new iPhone X. It has been discontinued long ago. If you do not know the Passcode, you can reset it by following the steps here:

or


The device will be locked to the Apple Account that is currently used on the phone, so you will need to provide that Apple Account/Password to remove the Activation Lock and sign out before the reset will proceed.

11 replies
Question marked as Top-ranking reply

Jun 20, 2025 09:29 AM in response to Trinabm

There is no such thing as a new iPhone X. It has been discontinued long ago. If you do not know the Passcode, you can reset it by following the steps here:

or


The device will be locked to the Apple Account that is currently used on the phone, so you will need to provide that Apple Account/Password to remove the Activation Lock and sign out before the reset will proceed.

Jun 20, 2025 09:52 AM in response to Chattanoogan

Chattanoogan wrote:

Seems a little ofd that “T-Mobile” would be issuing any phones that old. 🤔

Regardless, that device is “non-upgradable” … meaning it can only run the current iOS 18 and no higher.

Correction. It's an iPhone X, meaning it can only run iOS 17 and no higher. It's hard to imagine T-Mobile would issue an iPhone from 2017 to anyone at this point.

Jun 20, 2025 02:22 PM in response to Chattanoogan

Chattanoogan wrote:

LOL … I’d had my full allottment of Caffeine by the time I’d posted. 😉

I still seriously question if anyXn” (whether an X, Xr, or Xs) was distro’d by any legitimate / authorized T-Mo distributor. 🤔

A basic “X” doesn’t even support eSIM.

Yep. It makes no sense a major carrier would give someone such an old phone?

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How to unlock passcode on new iPhone X?

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