Wi-Fi not connecting to my iPhone 13 after sudden shutdown

my iphone sudden shutdown out of nowhere while i’m playing mobile legends i’m not even low battery, after turning my device on i can’t connect my iphone 13 in wifi, the network is not a problem and the wifi is near me, i can connect my android to our wifi but not my iphone


[Re-Titled by Moderator]

Original Title: I can’t connect my iphone 13 in wifi

iPhone 13, iOS 18

Posted on Jun 16, 2025 08:40 PM

Reply
4 replies

Jun 16, 2025 08:50 PM in response to idk172

"I can’t connect my iphone 13 in wifi: my iphone sudden shutdown out of nowhere while i’m playing mobile legends i’m not even low battery, after turning my device on i can’t connect my iphone 13 in wifi, the network is not a problem and the wifi is near me, i can connect my android to our wifi but not my iPhone"

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Troubleshooting iPhone WiFi not Working:

Try The Following the the Order Provided:


I. Start Here: If your iPhone, iPad, or iPod touch won’t Connect to a Wi-Fi Network - Apple Support


II. What Else to Try:

A. Restarting the iPhone:

If any changes were made (i.e. Installed Apps), then Settings (i.e Wf-Fi), may have become manipulated technically. So, try restarting the iPhone:

  1. Go To: Settings
  2. Tap: General
  3. Tap: Shut Down
  4. Slide: Your Finger to the Right


B. Disable Cellular:

Try disabling Cellular, and using Wi-Fi instead, seeing if that makes all the difference. Cellular always overrules Wi-Fi.


C. Try manually restarting your iPhone:

  1. Go To: Settings
  2. Select: General
  3. Scroll to: the Very Bottom
  4. Select: Shut Down
  5. Slide Finger: to the Right
  6. Wait: 30 Seconds
  7. Power One: the iPhone
  8. Try this Once More


III. Report this to Apple:

Do your Part: Provide Apple with feedback on this, letting them know about this issue.  Apple may not get back to you directly, but the more feedback they receive on this, the more they will know what is occurring, and what bug fixes to include in updates to come.

  1. Go Here: Feedback - iPhone - Apple
  2. Select: "Bug Report" for the "Feedback Type"
  3. Comment: that this all began after installing an update. Include the URL of this post
  4. Proceed from there as necessary

Jun 16, 2025 09:04 PM in response to idk172

"i tried to restart it yesterday, but nothing change"

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OK, so what about anything else I've provided --visiting those links, you'll find much to try.


Getting your iPhone Serviced:

Is this coved by AppleCare? Look into getting this iPhone serviced.


A. Take to an Appel store:

You'd setup a Genius Bar Appointment at your local Apple Store, taking it in for service. There, it will be diagnosed, and you'll be provided with your options.


Or...


B. Take this to an AASP:

See an AASP (Apple Authorized Service Provider) in your local area...

Contacting an AASP: 

  1. Go Here: Find Locations - Apple Authorized Reseller
  2. Click: Service & Support
  3. Enter: your location information
  4. See: if there is an AASP nearby
  5. Contact: an AASP that shows up, and find out more about the services that they offer to fix the battery

Jun 16, 2025 08:50 PM in response to idk172

"I can’t connect my iphone 13 in wifi: my iphone sudden shutdown out of nowhere while i’m playing mobile legends i’m not even low battery, after turning my device on i can’t connect my iphone 13 in wifi, the network is not a problem and the wifi is near me, i can connect my android to our wifi but not my iPhone"

-------


Troubleshooting iPhone Power:

Visit the following links for tips on troubleshooting this...

I. Try what is on this Link: If your iPhone, iPad, or iPod touch won't Turn on or is Frozen - Apple Support


II. Perform a Restart:

Try Force Restarting your iPhone. Save any information that need be. Then perform the restart.

Go Here: Force Restart iPhone - Apple Support


III. A Few Apple Support Sites that May Help:







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Wi-Fi not connecting to my iPhone 13 after sudden shutdown

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