My contacts are disappearing from iCloud but are still accessible via Siri

My contacts are disappearing from my iCloud in the Phone app and my Contacts app, yet when I ask Siri to call someone she works just fine, My contacts are appearing in my recently called too. I’ve tried going into iCloud and disabling and enabling my contacts yada yada but it won’t work. Any ideas?


[Re-Titled by Moderator]





iPhone 13, iOS 18

Posted on Jun 12, 2025 11:55 AM

Reply
1 reply

Jun 25, 2025 12:23 PM in response to ThereseSmith_17

What’s Likely Going On

Even though your contacts seem “gone,” they’re still on your device, but the Contacts app isn't displaying them properly due to:

  • A sync bug with iCloud Contacts
  • Corrupted local cache
  • Or your iPhone showing only a filtered contact group

That’s why Siri and Recents can still access the info — it’s there, just not visible in the Contacts interface.


Try These Fixes (in Order)

1. Check Contact Groups (Most Common Fix)

  • Open the Contacts app
  • Tap “Lists” (top left on iOS 17+ or “Groups” in older versions)
  • Make sure "All iCloud" is selected (and any others you want)
  • Tap Done
If “All iCloud” was unchecked, checking it should make your contacts reappear immediately.

2. Force Refresh the Contacts Database

Sometimes toggling iCloud off/on isn’t enough. Try this instead:

  • Go to Settings > [your name] > iCloud > Show All > Contacts
  • Turn Contacts OFF, choose “Keep on My iPhone”
  • Restart your iPhone
  • Go back and turn Contacts ON again

3. Set iCloud as Default Contacts Account

  • Go to Settings > Contacts > Default Account
  • Set it to iCloud
  • This ensures new contacts go to iCloud and helps with syncing

4. Check iCloud via Web

5. Sign Out & Back Into iCloud (last resort)

This logs you out of everything Apple-related. Only do this if the above fails and you have a backup.
  • Go to Settings > [your name] > Sign Out
  • Restart your device
  • Sign back in and enable Contacts during setup


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My contacts are disappearing from iCloud but are still accessible via Siri

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