How do I fix Mail freezing after iOS 18.5 update on iPhone 13 Pro Max?

Thanks @MaitreMind

Sadly, I did the forced reboot a few days ago and still had lockups afterwards.

Adding into the mix. Same issue here. Mail freezes with just a white screen. Have a Gmail account plus another IMAP account and a work Exchange account. iPhone 15 & iOS 18.5

For those still suffering… here’s a Pink Floyd song dedicated to you and this thread…

https://youtu.be/gqKE05eEUb4

Unfortunately, turning off notifications failed after about 18 hours. I’m back to the same problem and required another reboot.

chatting with support they say that there is a fix on the way, setting everything to manual rather than fetch plus "push" off works as an intermediate fix so far...

Your fix doesn’t work for me, Fittleworth. I was already set that way. But thank you.

Since I turned on iCloud Private Relay I have not had an issue. I hope I didn't just jinx the fix.

I have one idea. I started using Reminded Me shortly before this began on my SE 3rd gen. I removed all the reminders and so far it’s woking normally minus reminders. Not sure this means anything NEVER MIND - after a bit it stopped working properly again. The only difference is rather than just a white screen. I see a frozen list of my emails.

14 Pro here, and same thing... After Update to 18.5 Mail app is practically unusable. Worked without issue since I got the phone when it first came out, so its gota be something in the 18.5 update because nothing else has changed on the phone... not even installed a new app or anything...

Too early to tell but maybe worth checking.

My wife's iphone on latest IOS had the exact issue reported here - freezing screen, etc. A phone reboot would clear it up.

On my same model and ios version iphone I did NOT have the issue so I compared app settings.

I changed two settings on her Mail App - turned off Organize by Thread and turned on collapse read messages.

As I said, we had just rebooted her iphone so not sure if this will make a difference yet but maybe worth trying...

*** Workaround ***

Hi guys, I contacted my local Apple Support and they provided a workaround that fixed this issue on my iPhone:

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings

You might want to give it a try...

Same here. Iphone 11. Mail freezes and I have to keep restarting, but nothing fixes it. Started happening on June 4. Phone is also overheating quickly and battery goes down 50% faster than before the update.

I chatted with an Apple support Advisor about the problem. I uninstalled the mail app, did a force shut down on the phone, rebooted the phone, reinstalled the mail app and no more freezing.

It sounds like a lot, but the entire process took about 15 minutes.

Your quality control and innovation is slipping Apple. I expect this type of bug on android but not Apple devices.