Mail app is not working on my iPhone 15 after iOS 18.5 update

My mail app no longer works after the iOS18.5 update. I uninstalled and re-installed and it attempts to open (blank white screen) and crashes every time. Was this intentional? Does Apple know that I use my phone for business and this is crippling? Why don't they test these updates before releasing and costing me a lot of money? iPhone 15 running iOS 18.5




[Re-Titled by Moderator]

Original Title: Mail no longer works iOS18.5 even after re-install

iPhone 14, iOS 18

Posted on Jun 4, 2025 06:13 AM

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Posted on Jun 5, 2025 11:20 AM

Mine either gives a white screen with no text at all, or shows the 'All inboxes' with the rest all white screen.


It can look like that for minutes, even after exiting and restarting the Mail app.


Sometimes it is better after a reboot of the phone, but usually not.


It started last week for me. I think I updated a while before that.


Thanks

40 replies

Jun 6, 2025 02:13 PM in response to dysfun2

So earlier, I had posted that they had me delete the email account from settings then add the email again. It didn’t seem to work—even after a restart. Later, last night I restarted again, and since then, all has been good. (Hope I didn’t just jinx it.) If you want to try it, be sure you know your email password. Go settings—>apps (very bottom of page)—>mail—> mail accounts. Delete the account, then add again. Hope it works.

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Mail app is not working on my iPhone 15 after iOS 18.5 update

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