Macbook Air (2017) stuck in restart loop after log-in

hi, i‘m having this problem: to start off i’m not using my macbook regularly and it had a weak battery for a while (it usually dies a few min after using, but on the few occasions i’m using it i just leave it plugged). today i forgot to plug it in which resulted in it shutting down. after restart the login screen appeared, but after logging in, the loading bar moves for 1 sec and the screen turns black. after another few seconds a different black screen appears saying “your computer restarted because of a problem”. pressing any key returns me to the login screen and it starts all over again. i started restarting in recovery mode to reinstall macos but it says that my volume is locked. is there any way i can fix this without losing my data. ps: i’ve seen a reddit post saying it might be a battery indicator problem…regarding this i’ve noticed that even though my magsafe charger indicates green light (100% right?) the battery level on the login screen only shows 97%. i’d be so thankful if somebody could help me out!! thanks in advance!!

MacBook Air 13″, macOS 12.7

Posted on Jun 2, 2025 11:49 AM

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1 reply

Jun 3, 2025 02:01 AM in response to bu44letea

have you tried to boot the Mac in the safe mode to see if the issues persist?


Start up your Intel-based Mac in safe mode

  1. Turn on or restart your Mac, then immediately press and hold the Shift key until you see the login window.
  2. Log in to your Mac.
  3. You might be asked to log in again.
  4. On either the first or second login window, you should see “Safe Boot” in the menu bar.


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Macbook Air (2017) stuck in restart loop after log-in

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