Why aren’t my MacBook Air trackpad and keyboard working after replacement?

Hi all,




I could really use some help troubleshooting my MacBook Air (2016 model). I accidentally spilled some coffee on it. 😬 Thankfully, everything seemed to continue working except the trackpad, which eventually stopped responding entirely.


I replaced the trackpad and the trackpad cable. The original trackpad clearly had visible damage when I removed it. After replacing both parts, I now have a new issue: neither the trackpad nor the built-in keyboard are working. 😕


Here’s what I’ve tried so far:


  • External mouse and keyboard work perfectly.


  • Booted into Safe Mode — no change.


  • Updated macOS to the latest version available for this machine.


  • Double-checked connections for both the new trackpad and the cable.


At this point, I’m wondering:


  • Could the keyboard/trackpad ribbon cable or connector on the logic board be damaged?


  • Any advice on diagnosing further before taking it to a repair shop? Not sure it’s worth it. Ha.


Thanks in advance for any suggestions — I’d love to get this working again without having to replace the whole machine!



[Re-Titled by Moderator]

Posted on Jun 1, 2025 06:55 PM

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Why aren’t my MacBook Air trackpad and keyboard working after replacement?

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