I was in Serbia on a ski trip and thought my apartment was secure. Someone with Key Access permitted Alexadra’s MacBook Pro to plug in my machine and connect her device. She now has a full copy of my Time Machine and Keychain passwords. We are not friends and I want to wipe out my existing iCloud and start over. How do I accomplish this without losing all my data?
iMac 27″ 5K, macOS 13.7
b4noesis wrote:
... I want to wipe out my existing iCloud and start over. How do I accomplish this without losing all my data?
Regain control of your Apple Account by following these instructions: If you think your Apple Account has been compromised - Apple Support.
That will not "wipe out" your existing iCloud account or information; it will merely secure it from any more unauthorized access. Just consider the fact all its data (including locally stored data) are now in the wind.
That Apple Support document does not address other, non-Apple account passwords that are now compromised, assuming you stored them in Keychain or elsewhere (including iCloud Keychain), but you did not ask about that. Clearly you will want to take similarly appropriate action for them also.
b4noesis wrote:
... I want to wipe out my existing iCloud and start over. How do I accomplish this without losing all my data?
Regain control of your Apple Account by following these instructions: If you think your Apple Account has been compromised - Apple Support.
That will not "wipe out" your existing iCloud account or information; it will merely secure it from any more unauthorized access. Just consider the fact all its data (including locally stored data) are now in the wind.
That Apple Support document does not address other, non-Apple account passwords that are now compromised, assuming you stored them in Keychain or elsewhere (including iCloud Keychain), but you did not ask about that. Clearly you will want to take similarly appropriate action for them also.
b4noesis wrote:
I was in Serbia on a ski trip and thought my apartment was secure. Someone with Key Access permitted Alexadra’s MacBook Pro to plug in my machine and connect her device. She now has a full copy of my Time Machine and Keychain passwords. We are not friends and I want to wipe out my existing iCloud and start over. How do I accomplish this without losing all my data?
And how exactly did this person know your information to power up and log onto your device?
I live in The Windsor Suites; converted to apartments, and I am told there are no buffers. I can hear conversations in my neighbor’s kitchen and bathrooms - those above me and next door. They have long claimed they knew all my passwords but I never expected they would walk into my apartment and power up my computer.
What would you like us to tell you?
This is a user forum. We are not the police. We do not have a Time Machine that would allow you to go back and change your passwords before your machine was compromised.
Sorry but we cannot help you with the specifics of this issue. I suggest you contact Apple Support by tapping Support at the top or bottom of this page. I hope they can help you.
Apartment Maintenance Let MacBook Pro Connect To My iMac
