Wi-Fi and cellular data not working on my iPhone 12 after iOS 18.5 update
I updated my iPhone 12 (locked/T-mobile) to iOS 18.5 yesterday. Ever since, I have two issues:
- Wi-Fi will no longer 'fully' connect: When I go into settings, I can see my normal wifi network, see the full signal strength and the green checkmark showing that I am connected. When I look at the top right of my screen, it still shows that I using cellular network, not the wifi.
- My data is not working for 'most' of my apps. Whether my WiFi is on or off on my phone, I cannot access any data through my apps (app store, mail, reddit, youtube, maps, waze, etc). This is even when I have good 5G cell signal.
What I have tried:
- I have restarted my phone several times.
- I tried connecting to a friend's wifi at a different location, and the result is the same: green check mark in wifi settings, but no connection symbol nor any data connectivity.
- I have reset my network settings.
- I have tried to use data with wifi turned off.
- I have turned my cellular data roaming on and off.
What still works:
- I can still make phone calls and send/receive text messages.
- My Tesla app works.
I made a Genius Bar appointment for later today. When I got a confirmation text and a suggestion to run diagnostics ahead of time, my phone cannot connect to Apple support to run the diagnostics.
When I go into my phone's software update to see if an update to the update is available, my phone will not connect "because you are not connected to the internet".
[Re-Titled by Moderator]
iPhone 16, iOS 18