My AirPods pro 2 hearing aid function only works in one ear at a time and not when both are installed. As soon as I install the second AirPod the hearing aid function stops working in both ears. How do I fix this? It worked correctly when I first set them up as hearing aids. They function normally listening to music on my IPAD with both Airpods installed.
[Re-Titled by Moderator]
AirPods Pro (2nd generation)
Re: "My AirPods pro 2 hearing aid function only works in one ear at a time and not when both are installed."
Am no expert in this area, yet your post to the community deserves some response.
To get your discussion underway: Here's a couple of suggestions that may or may not be helpful:
In Settings > [your AirPods] tap Hearing Assistance under Hearing Health.
To adjust the balance between left and right AirPods, drag the Balance slider left or right.
or
You might want to check on how you have set up the AirPods control settings:
Change settings for AirPods Pro 1 and 2 - Apple Support
or
What to do: If your left or right AirPod isn't working - Apple Support
________
If needed:
Resource: AirPods User Guide - Apple Support
More support / info. / contact options etc.
AirPods Support Website:
the hearing aid function stopped working on one of my AirPods. My calls with support kept getting kicked down the road. It was finally determined I needed to upload some support files. I was the informed it would take a month to get back with me. The WORSE technical support I’ve ever experienced.
AirPods Pro 2 hearing aid function only works in one ear at a time
