How can I run the new Microsoft Teams on macOS Monterey 12.7.6 if it's now marked as incompatible?

Hello,

I have macOS Monterey version 12.7.6, with updates done and no error message, but I now have an issue with New Teams, Teams is not compatible with this version of Operating system. Please update your Operating system.

Anyone knows how to do to use again New Teams with my computer ?

Many thanks

Liliane


[Re-Titled by Moderator]

Posted on Apr 22, 2025 1:40 AM

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Question marked as ⚠️ Top-ranking reply

Posted on May 1, 2025 4:35 PM

Thing is, we don't need or want to run the latest version.

The last compatible version of Teams for Monterey no longer boots even though we have not changed either the OS or the version of Teams. It worked yesterday, it does not work today.


Microsoft have deliberately blocked it from working. If I am on Catalina, I can still run Teams Classic with one warning when I boot it. It's something MS have put server-side to block it. We have 8 Macs here that are unable to go any higher but this is absolute nonsense from MS. I have trawled through the code but it is at their end so we are stuck.


They don't need to support it but they also don't need to purposely block it either. If anyone has any ways around it I'd love to hear from you.

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May 20, 2025 12:28 PM in response to octopi

octopi wrote:

MS should just stop blocking the last compatible version for Monterey and let it run with a 'You may not be getting the newest features' and let us decide. Afterall, we are paying for it.

It's not quite that simple. If Microsoft has changed the back end sufficiently that the older versions won't work, they would need to keep running two different versions of the server-side software. They would need to keep insuring compatibiity between the two systems. In addition to the cost both in money and time, it would be a logistical nightmare that would only get worse with time. There are limits to how long most companies are willing to support that.

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May 20, 2025 2:35 PM in response to IdrisSeabright

I would agree with your comment if it wasn't for the fact that I can, quite successfully, run Classic Teams under Monterey. Classic Teams being a version that they stopped 'supporting' over a year ago.

If I simultaneously run the neweset version of Teams on a different Mac that can run Sequoia, any changes in status, messages or calls I make in one version are reflected in the other. I.E. They are talking to the same server.


I completely get that companies cannot support cetain platforms forever, however, this is not the case with Teams. They are deliberately blocking it.

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May 21, 2025 6:54 AM in response to octopi

octopi wrote:

I would agree with your comment if it wasn't for the fact that I can, quite successfully, run Classic Teams under Monterey. Classic Teams being a version that they stopped 'supporting' over a year ago.
If I simultaneously run the neweset version of Teams on a different Mac that can run Sequoia, any changes in status, messages or calls I make in one version are reflected in the other. I.E. They are talking to the same server.

I wasn't saying that you couldn't. I was addressing the larger issue that, at some point, you won't be able to and that to expect otherwise is just going to lead to disappointment.

I completely get that companies cannot support cetain platforms forever, however, this is not the case with Teams. They are deliberately blocking it.

Sounds like the first step to stopping support to me.

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May 21, 2025 6:23 PM in response to IdrisSeabright

IdrisSeabright wrote:
Sounds like the first step to stopping support to me.

With all due respect, stopping support and stopping something from functioning are two completely different things.

When Microsoft stop supporting Windows 10 in Octopber it will still work on people's computers. It will stop recieving security updates and it will be up to the user what they do. Support ends, it still functions, the user makes the choice.


On one of my Macs I have a very old version of Outlook that has not been supported for a long old time now, nigh on 2 years. It still works fine although does not have all of the features of the newer versions. I don't miss those features on that particular machine but at least I have the choice. All users who can't update their Macs beyond Monterey are asking for is the choice.

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May 22, 2025 7:35 AM in response to octopi

octopi wrote:

With all due respect, stopping support and stopping something from functioning are two completely different things.
When Microsoft stop supporting Windows 10 in Octopber it will still work on people's computers. It will stop recieving security updates and it will be up to the user what they do. Support ends, it still functions, the user makes the choice.

What you're saying makes perfect sense for an application like Word that functions almost entirely just on your device. Or for an application like Outlook that uses a standard network protocol. But Teams uses a dedicated Microsoft system. It's not just the app that needs to be supported, it's that back-end system. And supporting older versions of Teams on that system will almost certainly stop being practical or profitable at some point.

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How can I run the new Microsoft Teams on macOS Monterey 12.7.6 if it's now marked as incompatible?

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