Hello,
I have macOS Monterey version 12.7.6, with updates done and no error message, but I now have an issue with New Teams, Teams is not compatible with this version of Operating system. Please update your Operating system.
Anyone knows how to do to use again New Teams with my computer ?
Many thanks
Liliane
[Re-Titled by Moderator]
... and all the other apps, you can.
On our Monterey Macs we have older Outlook, Excel and Word, all still running fine but can't be updated.
With Teams, it's a different matter. At first (about 3 weeks ago) you were directed to the web version with no other option but if you immediately quit and went back in, it worked fine. Then you had to reboot the app (not the whole machine) twice... for a while. Then about six times, until now, when you can boot and quit the app 100 times you get the splash screen that says you can only use the web version. The actual version of Teams has not changed.
Fairly annoying seeing how much this company are paying MS to use all of this.
At the moment, if you take all traces of Teams 2 out, drop the old Teams Classic in the applications and boot it, you will get warnings and an option to 'switch' (which you can't because the OS is not supported) then the option to contunue using Classic Teams. Choose to continue using Classic Teams and it's up and running and functioning fine. So it is a deliberate block from MS.
How long this Teams Classic trick will last is anyones guess though.
IdrisSeabright wrote:
Sounds like the first step to stopping support to me.
With all due respect, stopping support and stopping something from functioning are two completely different things.
When Microsoft stop supporting Windows 10 in Octopber it will still work on people's computers. It will stop recieving security updates and it will be up to the user what they do. Support ends, it still functions, the user makes the choice.
On one of my Macs I have a very old version of Outlook that has not been supported for a long old time now, nigh on 2 years. It still works fine although does not have all of the features of the newer versions. I don't miss those features on that particular machine but at least I have the choice. All users who can't update their Macs beyond Monterey are asking for is the choice.
octopi wrote:
With all due respect, stopping support and stopping something from functioning are two completely different things.
When Microsoft stop supporting Windows 10 in Octopber it will still work on people's computers. It will stop recieving security updates and it will be up to the user what they do. Support ends, it still functions, the user makes the choice.
What you're saying makes perfect sense for an application like Word that functions almost entirely just on your device. Or for an application like Outlook that uses a standard network protocol. But Teams uses a dedicated Microsoft system. It's not just the app that needs to be supported, it's that back-end system. And supporting older versions of Teams on that system will almost certainly stop being practical or profitable at some point.
The Age of this computer will Govern what newer version of macOS it will Qualify to install.
Find out which macOS your Mac is using
Should the current computer Not Qualify for an upGrade
You may consider the suggestions put forth by the previous Contributor
Efteeme wrote:
Since last Monday, this does not seems be possible on the Teams Classic as well. A brand new "old" splash screen is preventing from using teams on Mac OS Monterey. Any hints are most welcome.
I'm still able to use Teams Classic on Monterey. In fact I only updated that system to Monterey last year long after Apple dropped support for Monterey. I never installed or used the new Teams app on that system.
I also a system running Big Sur which does have both the Classic & new Teams on it, but Classic Teams is still working there as well and Big Sur is a year older than Monterey.
I haven't tried any video calls with either system, but all the Teams channels & chats are all there.
Thank you @Octopi but I cannot find:
"User/Library folder and to the Containers folder - ditch anything mentioning Teams"
"User/Library folder and to Group Containers folder - ditch UBF8T folders that have .microsoft.teams at the end."
Could you show me the to access those folders with a screenshot eventually?
Yes @Efteeme what HWTech said.
Apologies, I should have spelled it out in greater depth.
Like HWTech, I find it odd and very annoying that Apple have hidden a users own Library file from them. They have even disabled the terminal commands to make it permanently visible for no good reason at all.
Since last Monday, this does not seems be possible on the Teams Classic as well. A brand new "old" splash screen is preventing from using teams on Mac OS Monterey. Any hints are most welcome.
Hi Octopi,
I tried everything you suggested but I still get a pop-up that states Classic is not supported and to use the web.
How can I run the new Microsoft Teams on macOS Monterey 12.7.6 if it's now marked as incompatible?
