Not receiving responses from subscribed questions
Who to contact for not receiving responses to subscribed subscriptions ?
Thanks
iMac (2017 – 2020)
Who to contact for not receiving responses to subscribed subscriptions ?
Thanks
iMac (2017 – 2020)
Good morning.
I see to possibilites in your inquiry:
—As for written responses to specific questions, this is a user-to-user forum setting where volunteers—not Apple— respond on a time-available basis. It is estimated that, worldwide there are over 3 million users of the English-language version of the forums alone, but less than 100 people who routinely spend time here for the purpose of responding to questions. As a result, instant answere are not the norm.
—If you are not receiving notifications of new activity from Apple, there have been recent issues with that function; the moderation team is aware of that.
Good morning.
I see to possibilites in your inquiry:
—As for written responses to specific questions, this is a user-to-user forum setting where volunteers—not Apple— respond on a time-available basis. It is estimated that, worldwide there are over 3 million users of the English-language version of the forums alone, but less than 100 people who routinely spend time here for the purpose of responding to questions. As a result, instant answere are not the norm.
—If you are not receiving notifications of new activity from Apple, there have been recent issues with that function; the moderation team is aware of that.
mrokloricred37 wrote:
Not receiving replies to subscribed threads when there are responses.
Thanks
Ok so you subscribe to a thread right? Do you then wish to be notified by email if there are responses?
This is what I would try first.
mrokloricred37 wrote:
yes
Ok, check if you have your Preferences configured correctly. Tap your avatar in the top right corner, then tap “Preferences.” Once there, ensure “Following” has a blue checkmark next to it, and if it didn’t have, make sure you press “Submit” at the bottom after checking it off.
If “Following” did have a check mark, then I’d suspect the issue would’ve been whatever the other members were talking about: That there was an issue with ASC sending email notifications at the time you posted.
Hello~ Also… there has been a forum issue over the last several days involving notifications. Are you receiving notifications now?
~Katana-San~
Hello!
Could you clarify what you are referring to? Are you talking about threads you subscribed to here in Apple Communities?
If there are no responses that simply means no one from the user to user forum can answer the question. Or if they can, they are not online at that moment and don’t see the question.
If you have issues with something else let us know.
Thank you.
I had the same problem, here are all the awesome answers I received:
Could you clarify what you are referring to? Are you talking about threads you subscribed to here in Apple Communities?
Not receiving replies to subscribed threads when there are responses.
Thanks
yes
yes, sometimes
yes. but only sometimes
thanks, I will be patient as I only sometimes get responses
Appreciate your help
yes, but responses only come thru sometimes
yes
all checked appropriately
Not receiving responses from subscribed questions