Trouble Managing Subscription for Nebula: Horoscope & Astrology App

To be clear, are you sure you were not first directed to their website through a social media post or website advertisement that offered the "reading" for $1, then downloaded the app after that. That seems to be what was the case for most users who have run into the Nebula problem where they now have a subscription that was made directly with the developer on their website.

For any subscription that is made with an in-app purchase of the app, it would be managed by Apple and you could view and cancel the subscription here:

View or cancel app subscriptions on iPhone - Apple Support

For the website subscription not managed by Apple, Nebula also has this informational on they website that may help:

https://appnebula.co/tech/subscription-terms

That “My Plan” loading screen is a joke. I thought it was just my phone bugging out. Thanks for posting this — I was starting to think I was the only one. Let us know if Apple helps you resolve it?

I totally feel your pain! I downloaded Nebula: Horoscope & Astrology a few weeks ago and thought I was just paying $1 for a quick reading. Then I got hit with a $50 charge out of nowhere! I didn’t even get an email or anything to warn me. Let me know if you figure this out - I’m stuck too!

Ugh, I fell for the $1 bait too. It’s wild how slick they made the UI to hide the subscription. I ended up canceling my card to stop further charges — hope you get a resolution soon!

YEEEAH! I’ve been trying to reach Nebula’s support for days with no reply. The cancellation button doesn’t work at all.

this is so frustrating! my friend had the same issue with the nebula app; she couldn’t cancel her subscription either, and it was for $50 instead of the $1 she expected.