Sequoia 15.3.2 does not preserve screenshot preferences

Question

Level 1

8 points

Sequoia 15.3.2 does not preserve screenshot preferences

Hi,

Before updating to the latest Sequoia version, I could set my screenshot preferences and they would get preserved. Now, they do not get preserved, and the screenshot preferences reset to the default every time I restart.

If I use Command-Shift-5, and go to the 'Options', and uncheck 'Show floating thumbnail', that works as expected. But this preferences does not get saved: the next time I restart my computer, it goes right back to the default (checked). Note that I *do* have 'remember last selection' checked as well.

Any suggestion as to how to fix this is much appreciated. I want to turn off 'floating' thumbnails and never have them appear.

thank you!

Ed

Environment:

MacBook Pro M1 Max
Sequoia 15.3.2 (24D81)

MacBook Pro 16″, macOS 15.3

Posted on Mar 26, 2025 1:33 AM

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Answer 1

PRP_53

Level 10

94,867 points

Mar 26, 2025 2:02 AM in response to Ed_May

Environment: M4 Mac Mini Sequoia 15.3.2

Using the same keyboard combo Command-Shift-5

Untick " Show floating thumbnail "

Restart computer

The preferences above remain UnTicked

Try a Restart in Safe Mode.

This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts.

The boot up will be slow and can take some time - Normal.

Safe Mode will also eliminate Third Party Software, extensions and drivers from loading.

It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance

Does the issue present in this mode ?

Sometimes a Safe Boot followed by a Normal Boot will just put things right.🤞

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Answer 2

Mar 26, 2025 2:07 AM in response to Ed_May

This could be due to a corrupted plist file.

Try this:

1) In Terminal, paste the following line:

defaults delete com.apple.screencapture

2) restart (all settings should revert to their defaults)

3) set everything the way you want

4) restart and your choices should persist

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Answer 3

Ed_May Author

Level 1

8 points

Mar 27, 2025 1:35 AM in response to PRP_53

Thank you! That seems to have done the trick.

all the best,

-Ed

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Answer 4

PRP_53

Level 10

94,867 points

Mar 27, 2025 1:48 AM in response to Ed_May

You are welcome

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Sequoia 15.3.2 does not preserve screenshot preferences