iPhone 15 camera not working after updating to iOS 18.3.2

After updating to iOS 18.3.2 my iPhone 15 camera is not working. It shows only a black screen on both front and back cameras and does not take or store photos. I have restarted the camera and the iPhone several times and reset the settings, all without success. I am very reluctant to reset the phone to factory settings as it is always difficult to get back to it’s present state. Anyone else having this problem and how do I resolve?

iPhone 15, iOS 18

Posted on Mar 15, 2025 08:35 AM

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Posted on Mar 17, 2025 02:29 AM

My iPhone 14 camera is not working after the update. Shows a black screen when I use camera. Other camera supported apps do not support the camera feature. Front camera works fine but has the same issue at times.

5 replies

Mar 17, 2025 05:23 AM in response to Opener01

You need to have Apple perform diagnostics on your iPhone. It can be done in person at an Apple Retail Store or at an Apple Authorized Service Provider. You can also contact Apple Support and request remote diagnostics.


If you’re in the US please call  1-800-MY-APPLE or outside the US, consult the support articles below.


Contact Apple for support and service - Apple Support


Genius Bar Reservation and Apple Support Options - Apple


Explore Service Locations


Official Apple Support


Live Chat with an Apple Advisor in Messages


Live Chat not available in all countries or regions.

Mar 23, 2025 08:05 PM in response to Opener01

My iPhone 14 Pro camera isn’t fully functioning. I got it off of the black screen by restarting it a bunch of times, but I never got the zoom out to 0.5 or zoom in to 2 or 3 settings. I tried a resetting all settings and it’s still the same.


Whats odd is if I toggle back and forth between camera and video I can see the 0.5, 2 and 3 functions but they quickly disappear.

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iPhone 15 camera not working after updating to iOS 18.3.2

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