iPhone can’t connect to some FaceTime calls

Recently, I have been unable to receive FaceTime calls from anyone calling from outside my home. Performed all the recommended steps. My husband is able to receive FaceTime calls on his iPhone. Our settings for FaceTime are identical. His phone is a 13 mini and mine is a 13

iPhone 13, iOS 18

Posted on Mar 14, 2025 10:31 AM

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3 replies

Mar 14, 2025 01:50 PM in response to Pdoodle53

Pdoodle53 wrote:

Recently, I have been unable to receive FaceTime calls from anyone calling from outside my home. Performed all the recommended steps. My husband is able to receive FaceTime calls on his iPhone. Our settings for FaceTime are identical. His phone is a 13 mini and mine is a 13

If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support

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iPhone can’t connect to some FaceTime calls

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