Screenshot not working on my iMac after latest macOS Sonoma update

This is a bit of weird thing that happened after latest sonoma update. Every time I click command+shif+4 a little target with coordinates appears, that allows me to drag a specific area to capture an image of my screen. Strangely, after latest update, this feature no longer works. The traget with coordinates still appears, and even the camera sound it does can be heard. A miniature of the screenshot appears at the lower right corner of my display, but that's all. There's no actual image or screen shoot.


Any idea how can I fix this?



[Re-Titled by Moderator]

iMac 24″, macOS 15.3

Posted on Mar 8, 2025 10:27 AM

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Posted on Mar 8, 2025 12:05 PM

chombeaux wrote:

WOW!
thank you, it works. My only complain is that now I have to click the image in the corner to save the screenshot everytime I use it. Before the update, it was automatically saved on its own... I'm wondering why do they change that.

You don't have to do that if you don't want to.

Press command-shift-5, then from the Options menu, UNCHECK "Show Floating Thumbnail"

7 replies
Question marked as Top-ranking reply

Mar 8, 2025 12:05 PM in response to chombeaux

chombeaux wrote:

WOW!
thank you, it works. My only complain is that now I have to click the image in the corner to save the screenshot everytime I use it. Before the update, it was automatically saved on its own... I'm wondering why do they change that.

You don't have to do that if you don't want to.

Press command-shift-5, then from the Options menu, UNCHECK "Show Floating Thumbnail"

Mar 8, 2025 11:00 AM in response to chombeaux

Click on the image in the lower right corner.


Or better yet Command-Shift-5, and set the options to save the screenshot where you like.


Command-Shift-5 can screenshot the while screen, whole windows, rectangle regions, or start screen recording of the whole screen or a selection rectangle.


Personally I set the Command-Shift-5 options to “Save to Preview”, then use Preview-> Tools-> Annotate, where I add text, arrows, boxes and circles to focus the reader on what I want them to look at, then Command-A to “Select All”, Command-C to copy my Annotated screenshot to the clipboard, and finally paste the Annotated screenshot into the document I am writing.


And if I want to save the screenshot for other purposes, I can Command-S in Preview to save it to a file, with my Annotations.


I’ve been working on a long macOS related document for work, and I must have 50 Annotated screenshots I created with the “Save to Preview” option.

Mar 8, 2025 12:36 PM in response to Zurarczurx

I am on Sequoia, and regardless of having the floating thumbnail or not, regardless of clicking it or not, the screenshots are saved to the stipulated location.

I no longer have a Sonoma machine to test this, and I always had screenshots open in Preview directly, anyway, so I can't say if this was a problem in Sonoma. It is certainly not a problem in the current OS.

Mar 8, 2025 12:49 PM in response to Luis Sequeira1

Luis Sequeira1 wrote:

I am on Sequoia, and regardless of having the floating thumbnail or not, regardless of clicking it or not, the screenshots are saved to the stipulated location.
I no longer have a Sonoma machine to test this, and I always had screenshots open in Preview directly, anyway, so I can't say if this was a problem in Sonoma. It is certainly not a problem in the current OS.


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Screenshot not working on my iMac after latest macOS Sonoma update

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