How do I fix weak cellular signal issue on my iPhone 16 Plus?

My IPhone 6 always had great signal reception in my area and especially in my apartment but it finally died and I had to go for a new upgrade. Sadly this phone, IPhone 16 Plus, in the exact same location only gets 1 bar perpetually and has dropped calls and I have only had it for less than 24 hours. After some searching, others have the same issue and claim it to be the current ios. I am already starting to feel I now have a very expensive paper weight. Has their been acknowledgement from Apple for this issue I see many others are having?


[Re-Titled by Moderator]

iPhone 16 Plus, iOS 18

Posted on Mar 5, 2025 02:43 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2025 12:56 AM

The cellular signal strength on an iPhone is primarily dependent on the service provider and the network coverage they offer based on the plan you have selected. Different carriers have varying levels of coverage in different geographical areas, and the strength of your signal can fluctuate depending on your proximity to cell towers, obstacles like buildings or natural terrain, and overall network congestion.


It’s important to understand that there are no software settings on your iPhone that can directly boost cellular signal strength. However, if you are consistently experiencing poor signal despite being in an area with generally good coverage, it’s worth checking a few things. First, ensure your iPhone’s software is up to date, as carrier settings updates can sometimes improve connectivity. You can also try toggling Airplane Mode on and off, which forces the device to reconnect to the network and may establish a stronger signal.



Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings, update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support



Few carriers (Cellular Service Provider) do not provide Carrier Settings in full, but they offer APN settings, for example

  • Google FI which has APN to be entered manually as h2g2
  • MTN Ghana, which provides an APN pin to be updated manually as the internet
  • BSNL in India, which provides APN pin to be updated manually as bsnlnet (Watch the GIF below)


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.


View and edit your Access Point Name (APN) on your iPhone ...


Use the APN pin based on your carrier. Ask them (Your Carrier) or search using any search engine.



If these steps don’t help and the problem persists, there’s a possibility that the internal radio antenna of your iPhone may be damaged. This can happen if the device has been dropped or exposed to physical stress. In such cases, having your iPhone inspected and repaired by an authorized service provider is the only solution that could restore proper signal strength. A damaged antenna can significantly impair your ability to connect to cellular networks, leading to dropped calls, slow data speeds, and limited coverage.



If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…



Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



In summary, while the quality of your cellular signal is largely out of your iPhone’s control and relies on your carrier’s network infrastructure, keeping your device in good physical condition and ensuring software updates are installed can help mitigate connectivity issues.

3 replies
Question marked as Top-ranking reply

Mar 6, 2025 12:56 AM in response to Chiefs4322

The cellular signal strength on an iPhone is primarily dependent on the service provider and the network coverage they offer based on the plan you have selected. Different carriers have varying levels of coverage in different geographical areas, and the strength of your signal can fluctuate depending on your proximity to cell towers, obstacles like buildings or natural terrain, and overall network congestion.


It’s important to understand that there are no software settings on your iPhone that can directly boost cellular signal strength. However, if you are consistently experiencing poor signal despite being in an area with generally good coverage, it’s worth checking a few things. First, ensure your iPhone’s software is up to date, as carrier settings updates can sometimes improve connectivity. You can also try toggling Airplane Mode on and off, which forces the device to reconnect to the network and may establish a stronger signal.



Carrier Update (Required): Released by your Cellular Service provider (Carrier Update), affects your Outgoing / Incoming calls, SMS, Data etc..



How to Update Carrier Settings

You can manually check for and install a carrier settings, update with these steps: Make sure your device is connected to a Wi-Fi or cellular network. Tap Settings > General > About. If an update is available, you'll see an option to update your carrier settings.

Update your carrier settings on your iPhone or iPad - Apple Support



Few carriers (Cellular Service Provider) do not provide Carrier Settings in full, but they offer APN settings, for example

  • Google FI which has APN to be entered manually as h2g2
  • MTN Ghana, which provides an APN pin to be updated manually as the internet
  • BSNL in India, which provides APN pin to be updated manually as bsnlnet (Watch the GIF below)


Settings > Mobile Data > APN [under Mobile Data APN] enter the APN pin


View and edit your APN settings

If your carrier allows it, you can view your APN settings in one of the following locations: Settings > Cellular > Cellular Data Options > Cellular Network. Settings> Mobile Data > Mobile Data Options > Mobile Data Network.


View and edit your Access Point Name (APN) on your iPhone ...


Use the APN pin based on your carrier. Ask them (Your Carrier) or search using any search engine.



If these steps don’t help and the problem persists, there’s a possibility that the internal radio antenna of your iPhone may be damaged. This can happen if the device has been dropped or exposed to physical stress. In such cases, having your iPhone inspected and repaired by an authorized service provider is the only solution that could restore proper signal strength. A damaged antenna can significantly impair your ability to connect to cellular networks, leading to dropped calls, slow data speeds, and limited coverage.



If you have either dropped the device accidentally or exposed it to liquid or used it beyond acceptable temperature limits then…



Take your device to an Apple Retail Store or Apple Authorized Service Provider, or contact Apple Support:


Find Locations - Location Selector - Apple


Contact Apple for support and service - Apple Support 



Get a Genius Bar Reservation and Apple Support Options - Apple


Contact Genius Bar.

Manage Reservations - My Reservations - Apple



In summary, while the quality of your cellular signal is largely out of your iPhone’s control and relies on your carrier’s network infrastructure, keeping your device in good physical condition and ensuring software updates are installed can help mitigate connectivity issues.

Mar 6, 2025 12:47 AM in response to Chiefs4322

If you see SOS or "SOS only" in the status bar, your device isn't connected to your cellular network, but you can still make emergency calls through other carrier networks. This feature is available in Australia, Canada, and the United States. Learn about using Emergency SOS on your iPhone.


If you see SOS, No Service, or Searching on your iPhone or iPad

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I fix weak cellular signal issue on my iPhone 16 Plus?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.