Why is Facebook Marketplace showing a white page on iPad Pro running iPadOS 18.3.1?

https://www.snopes.com/news/2025/03/06/gray-box-facebook/

“Tracy Clayton, a spokesperson for Facebook's parent company, Meta, said the gray boxes were "the result of a bug in a version of Facebook for iOS that was introduced on March 1."

"A fix has been submitted to the App Store and should be going out in the coming days," Clayton said. "No sense yet on how widely this is occurring." “

If you come up with a solution, please post it. I am having the same issue and it is very frustrating.

I have the exact same issue. I removed the app, reloaded it, changed passwords, removed the app reloaded it and so on and so on…still having the same problem…

I’ve got the same problem started about a week ago and I think maybe around the same time as a system upgrade - it’s fine in my iPhone though

I have the same issue, on the latest IPAD AIR. I have also deleted FB, re-install without a fix. How-ever when having the Marketplace open with the white page present, I tilted the IPAD from landscape to portrait, and then back to landscape, and then the Marketplace page update with the ads. It then works for a short while again, and one has to repeat the above.

Musicman0702 wrote:

I’ve had exactly the same issue on a brand new iPad Air bought on 1st Feb this year, and frankly, after approx 15 years of buying iPads cannot believe they can’t sort this out very quickly.

Do we have to specially request an update to solve this issue, or will it be issued as a generic update as part of a worldwide software update??.

Apple can't fix a problem with Facebook Apps. Any bugs associated with Facebook Apps can only be fixed by Meta - and they have a very poor record of speedily addressing issues.

As suggested by someone else...As an example: If you are using the landscape view turn your iPad to the portrait view and then back to landscape and FB Marketplace will re-appear. Worked for me and is a lot easier and quicker method to use until either Facebook or Apple fixes this bug. Hope this helps others. PS I am using iOS 18.3.2

I have the exact same problem. My phone is working fine and my iPad is doing the same thing as others are saying on here.

The recent Apple upgrade did NOT fix the problem

If I turn the Active Status off on my iPad and click on an ad in my FB feed a vertical line comes up with a heart icon below. (Heart icon is for saving adds). Turn the Active Status back on… click on an ad and the ad shows properly. This doesn’t happen on my iPhone. I can view all ads whether the Active Status is on or off.

I have exactly the same problem, if I deleted and reinstalled Facebook app on my iPad that used to work but no more. I’ve reported 3 times and sent photos and videos but no response and still not working.

If you are using the landscape view turn your iPad to the portrait view and then back to landscape and FB Marketplace will re-appear. Worked for me and is a lot easier and quicker method to use until either Facebook or Apple fixes this bug.