Platform SSO (Entra-ID) Problems with FileVault

Sadly nothing new - For now we keep it at telling the users to login without the '@' if the device was off before - and we have send a request to our partner for apple devices maybe they could ask apple if they know how to fix that...

Posted on Mar 4, 2025 12:00 PM

Similar questions

Filevault activation rejecting my administrator credentials Hello, I have a 2020 MacBook Air M1 (macOS 13.3.1) with two accounts = admin account + my personal user account (non-admin). I'm in my personal account and I'm trying to turn on Filevault. I'm at the initial stage where a pop-up appears asking me to enter my admin credentials. I did so... and the pop-up rejected it. I logged out and was able to successfully log into my admin account using the same credentials. What's going on? Thank you.
1388 6

There are no replies.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Platform SSO (Entra-ID) Problems with FileVault

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up