Filevault activation rejecting my administrator credentials

Hello, I have a 2020 MacBook Air M1 (macOS 13.3.1) with two accounts = admin account + my personal user account (non-admin).


I'm in my personal account and I'm trying to turn on Filevault. I'm at the initial stage where a pop-up appears asking me to enter my admin credentials. I did so... and the pop-up rejected it.


I logged out and was able to successfully log into my admin account using the same credentials. What's going on? Thank you.

MacBook Air (M1, 2020)

Posted on May 9, 2023 09:03 AM

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Dec 31, 2023 01:59 PM in response to always with the problems

always with the problems wrote:

I have the same problem with admin PW for FileVault.
BTW, blaming the user "You must have done..." is never an acceptable answer.

@etresoft actually did explain what the user most likely did wrong & was not insulting the user. Many times when macOS prompts a user for authentication, macOS by default tends to fill in the current macOS user name which for the OP is the wrong user name to be used since their personal account is not an admin user. So yes, the OP most likely used the incorrect credentials by accident.....I've had this happen to me on occasion as well.


However, as @PRP_53 has pointed out, it seems it may be required that Filevault can only be enabled while currently logged into an admin user account. If this is the case, then it seems macOS has a bug if it pretends to allow a Standard user account to enable Filevault which you can report here:

Product Feedback - Apple


FYI, here is the relevant portion from the Filevault article @PRP_53 linked originally. Granted the wording is vague since it does not specifically mention you must be currently logged into an admin user account. Apple is not great with documentation these days.

To set up FileVault, you must be an administrator


Try enabling Filevault while logged into a macOS admin user account.


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Filevault activation rejecting my administrator credentials

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