iPhone 16 Pro charging port not working consistently

I got my 16 pro on release day and it’s been fine however over the past week the charging port has been playing up. Sometimes when i plug in the cable it’ll work fine and other times it won’t charge at all. I found out an old wireless charger and that works fine every time.


The port hasn’t got any debris in it.

The port is not loose.

Im using the provided braided usb c cable alongside an Apple 18w power adapter. I’ve also tested with a different apple USB-C cable which came with my ipad and a different apple 18w power adapter and the issue persists.


Could this be a software issue or will i need to visit the genius bar?



[Re-Titled by Moderator]

iPhone 16 Pro, iOS 18

Posted on Mar 3, 2025 09:28 AM

Reply
3 replies

Mar 3, 2025 10:47 PM in response to xewis

"iPhone 16 Pro charging port not working consistently: I got my 16 pro on release day and it’s been fine however over the past week the charging port has been playing up. Sometimes when i plug in the cable it’ll work fine and other times it won’t charge at all. I found out an old wireless charger and that works fine every time. [...]Could this be a software issue or will i need to visit the genius bar?"

-------


Troubleshooting iPhone Charge:

The iPhone battery will not charge, unless it is plugged in and charging. With lots installed, the charge would be slower. It would also depend on the battery health and how you are suing heal it is charging..  Go Here: iPhone Battery and Performance - Apple Support - Scroll down to "Your battery's maximum capacity"


View the Battery Health:

Apple recommends you get a new battery, once the Battery Health reaches 80% or lower. When the Battery Health is 80% or lower, it is time for a new battery.

  1. Go To: Settings
  2. Tap: Battery
  3. Tap: Battery Health
  4. View: [the percentage]
  5. Is it 80% or less?  If so, it is time for a new battery.


Troubleshooting the Battery:







Mar 20, 2025 08:23 AM in response to xewis

I am having the same problem as noted above. My iPhone 16 purchased in October is now starting to intermittently

not charge. The problem appears to be contact between the charging cable and the charging port. There does not appear to be any debris in the charging port and the cord works for my spouses iPhone. How can one determine why the contact points aren't consistently working properly? The battery is at 100% and there are no issues other than the contact points.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPhone 16 Pro charging port not working consistently

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.