TouchID missing on App Store

At the confirm installation screen, sometimes the touchID appears, sometimes it does not appear. :/


How can I make it appear every time?


See below:




[Edited by Moderator]

MacBook Pro 14″, macOS 15.3

Posted on Mar 2, 2025 06:03 AM

Reply
1 reply

Mar 4, 2025 01:19 AM in response to andregabriel

I had the same problem (just it was missing constantly) and was in contact with support for a long time - I couldn't load any apps (even free ones) because I had no verification option (due to missing Touch ID in the Auth popup).



What helped me:


System settings -> Apple Account -> Media and purchases -> Use Touch ID for purchases (disable switch, log out and log back in in App Store app) --> resulted in purchase possibility using Apple Account password




After that, I enabled Touch ID again in the same menu --> everything works fine. I didn't touch the settings for Touch ID & Password...



I hope this helps!

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TouchID missing on App Store

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