Mac mini M4Pro, External NVME Hangs when two enclosures connected

I have a MM M4Pro, and have 2 external NVME SSD Enclosures connected directly via two separate Thunderbolt 5 ports/cables.


the same problem happens on 2 x Hyper USB4 SSDs or 1 x Hyper and 1x Acasis TB3 enclosures and WD SN850X Ssd's.


If I attach the devices with the Mac running, all is good, good access speeds and useable drives as I would expect

If I turn the Mac off and reboot, one of the enclosures will hang and disconnect the drive once I try to access it, the other works fine.


System Info shows the USB4 devices on the right bus, but the Acasis appears to be on the USB3.1 Bus, when cold booted.


I don't intend to leave the Mac on so not being able to cold boot when connected is an issue. anyone have any thoughts on the cause?

Given this seems to work fine once running is this likely to be a power issue on the Mac? does the start up power on an SSD cause an issue with the MM Thunderbolt 5 bus? or is my MM M4 Pro faulty?

Mac mini, macOS 15.3

Posted on Feb 25, 2025 04:46 AM

Reply
2 replies

Feb 25, 2025 04:31 PM in response to 200SMB

I have two NVME drives attached to my Mac Mini M4 pro and no issues. One is a WD 850X and the other is a WD SN550. I have found that certain drives and enclosures may cause issues. My one enclosure is a Satechi (TB4) one is a Trebleet (TB5). Perhaps the Acasis being TB3 is causing the hang or one of the other drives. I have found lately that some enclosures (and/or drives) do not work well with different TB port speeds. I'm running 15.3.1. I see you have posted this under Sonoma but perhaps under Sequoia would be better but I do not believe the OS is the issue.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Mac mini M4Pro, External NVME Hangs when two enclosures connected

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.