Homepod: Sorry there was a problem with apple music

I just got 2 homepod setup as pair in my home. All songs cannot be played if I command it directly to the homepod ( not

through my iphone ).


play "Like toy soldiers by Eminem" : "Sorry there was a problem with Apple Music".

play Gun and Roses' songs : "Sorry there was a problem with Apple Music".

play "Live and Let die" : "Sorry there was a problem with Apple Music".


the only command works is "Play all songs" or Airplay


I dont have Apple music, I bought all the songs on iTunes Store.

When I command Siri to play song through my iphone, there is no problem.


Thing I have tried:

  • factory reset
  • reboot 2 homepod
  • log out and in account in homepod
  • reboot network
  • change internet service provider
  • wait 1 or 2 days
  • update iphone, homepod ...
  • search your site and others for a solutions (but it's not work)


is the problem that I don't have Apple music (I bought all my songs on iTunes Store)


this is really frustrated



Posted on Feb 24, 2025 06:27 AM

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4 replies

Feb 24, 2025 10:55 PM in response to iceninjaice

after reading some reddit forum. I realize I need iTunes Match to access icloud music library.

The funny thing is that I can play ALL SONGS but still can't play individual song.

siri, play songs in my library: Works!

siri, play some Pink Floyd songs: "sorry, there was a problem with Apple Music"


I hope you guy update homepod and siri so that I can play purchased music in my library (not by subcription)

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Homepod: Sorry there was a problem with apple music

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