How can I unlock an iPhone 7 SIM in Namibia?
Good afternoon. I am in Namibia. I bought an iPhone 7 in Japan but the sim is locked when I come to Namibia. Could you tell me what I need to do?
[Re-Titled by Moderator]
iPhone 7, iOS 15
Good afternoon. I am in Namibia. I bought an iPhone 7 in Japan but the sim is locked when I come to Namibia. Could you tell me what I need to do?
[Re-Titled by Moderator]
iPhone 7, iOS 15
Unlocking your iPhone 7 SIM lock can be done in a few steps [A](https://www.youtube.com/watch?v=0tKCEanuBxs&copilot_analytics_metadata=eyJldmVudEluZm9fY29udmVyc2F0aW9uSWQiOiJaYkhuWGozYjFZeUZDNVVIckxRcVQiLCJldmVudEluZm9fbWVzc2FnZUlkIjoiN29ZVDd1ZEZtcjM2cDlzQndYTHdRIiwiZXZlbnRJbmZvX2NsaWNrU291cmNlIjoiY2l0YXRpb25MaW5rIiwiZXZlbnRJbmZvX2NsaWNrRGVzdGluYXRpb24iOiJodHRwczpcL1wvd3d3LnlvdXR1YmUuY29tXC93YXRjaD92PTB0S0NFYW51QnhzIn0%3D&citationMarker=9F742443-6C92-4C44-BF58-8F5A7C53B6F1). Here's a general guide:
1. **Turn off Find My iPhone**: Go to Settings > [your name] > Find My > Find My iPhone and turn it off [A](https://www.youtube.com/watch?v=0tKCEanuBxs&copilot_analytics_metadata=eyJldmVudEluZm9fY29udmVyc2F0aW9uSWQiOiJaYkhuWGozYjFZeUZDNVVIckxRcVQiLCJldmVudEluZm9fbWVzc2FnZUlkIjoiN29ZVDd1ZEZtcjM2cDlzQndYTHdRIiwiZXZlbnRJbmZvX2NsaWNrRGVzdGluYXRpb24iOiJodHRwczpcL1wvd3d3LnlvdXR1YmUuY29tXC93YXRjaD92PTB0S0NFYW51QnhzIiwiZXZlbnRJbmZvX2NsaWNrU291cmNlIjoiY2l0YXRpb25MaW5rIn0%3D&citationMarker=9F742443-6C92-4C44-BF58-8F5A7C53B6F1).
2. **Get your IMEI number**: Dial *#06# on your phone to get the IMEI number and write it down [A](https://www.youtube.com/watch?v=0tKCEanuBxs&copilot_analytics_metadata=eyJldmVudEluZm9fY2xpY2tTb3VyY2UiOiJjaXRhdGlvbkxpbmsiLCJldmVudEluZm9fbWVzc2FnZUlkIjoiN29ZVDd1ZEZtcjM2cDlzQndYTHdRIiwiZXZlbnRJbmZvX2NvbnZlcnNhdGlvbklkIjoiWmJIblhqM2IxWXlGQzVVSHJMUXFUIiwiZXZlbnRJbmZvX2NsaWNrRGVzdGluYXRpb24iOiJodHRwczpcL1wvd3d3LnlvdXR1YmUuY29tXC93YXRjaD92PTB0S0NFYW51QnhzIn0%3D&citationMarker=9F742443-6C92-4C44-BF58-8F5A7C53B6F1).
3. **Contact your carrier**: Reach out to your carrier and request an unlock [B](https://discussions.apple.com/thread/253886366?copilot_analytics_metadata=eyJldmVudEluZm9fY29udmVyc2F0aW9uSWQiOiJaYkhuWGozYjFZeUZDNVVIckxRcVQiLCJldmVudEluZm9fbWVzc2FnZUlkIjoiN29ZVDd1ZEZtcjM2cDlzQndYTHdRIiwiZXZlbnRJbmZvX2NsaWNrRGVzdGluYXRpb24iOiJodHRwczpcL1wvZGlzY3Vzc2lvbnMuYXBwbGUuY29tXC90aHJlYWRcLzI1Mzg4NjM2NiIsImV2ZW50SW5mb19jbGlja1NvdXJjZSI6ImNpdGF0aW9uTGluayJ9&citationMarker=9F742443-6C92-4C44-BF58-8F5A7C53B6F1). They might ask for your IMEI number [A](https://www.youtube.com/watch?v=0tKCEanuBxs&copilot_analytics_metadata=eyJldmVudEluZm9fY2xpY2tEZXN0aW5hdGlvbiI6Imh0dHBzOlwvXC93d3cueW91dHViZS5jb21cL3dhdGNoP3Y9MHRLQ0VhbnVCeHMiLCJldmVudEluZm9fY29udmVyc2F0aW9uSWQiOiJaYkhuWGozYjFZeUZDNVVIckxRcVQiLCJldmVudEluZm9fY2xpY2tTb3VyY2UiOiJjaXRhdGlvbkxpbmsiLCJldmVudEluZm9fbWVzc2FnZUlkIjoiN29ZVDd1ZEZtcjM2cDlzQndYTHdRIn0%3D&citationMarker=9F742443-6C92-4C44-BF58-8F5A7C53B6F1).
4. **Insert a new SIM card**: Once your carrier confirms the unlock, insert a SIM card from a different carrier [A](https://www.youtube.com/watch?v=0tKCEanuBxs&copilot_analytics_metadata=eyJldmVudEluZm9fbWVzc2FnZUlkIjoiN29ZVDd1ZEZtcjM2cDlzQndYTHdRIiwiZXZlbnRJbmZvX2NsaWNrU291cmNlIjoiY2l0YXRpb25MaW5rIiwiZXZlbnRJbmZvX2NsaWNrRGVzdGluYXRpb24iOiJodHRwczpcL1wvd3d3LnlvdXR1YmUuY29tXC93YXRjaD92PTB0S0NFYW51QnhzIiwiZXZlbnRJbmZvX2NvbnZlcnNhdGlvbklkIjoiWmJIblhqM2IxWXlGQzVVSHJMUXFUIn0%3D&citationMarker=9F742443-6C92-4C44-BF58-8F5A7C53B6F1).
5. **Complete the activation**: Follow any additional steps provided by your carrier to complete the activation process [A](https://www.youtube.com/watch?v=0tKCEanuBxs&copilot_analytics_metadata=eyJldmVudEluZm9fY2xpY2tEZXN0aW5hdGlvbiI6Imh0dHBzOlwvXC93d3cueW91dHViZS5jb21cL3dhdGNoP3Y9MHRLQ0VhbnVCeHMiLCJldmVudEluZm9fY2xpY2tTb3VyY2UiOiJjaXRhdGlvbkxpbmsiLCJldmVudEluZm9fY29udmVyc2F0aW9uSWQiOiJaYkhuWGozYjFZeUZDNVVIckxRcVQiLCJldmVudEluZm9fbWVzc2FnZUlkIjoiN29ZVDd1ZEZtcjM2cDlzQndYTHdRIn0%3D&citationMarker=9F742443-6C92-4C44-BF58-8F5A7C53B6F1).
If you bought your iPhone from a carrier, they might have specific requirements or fees for unlocking [B](https://discussions.apple.com/thread/253886366?copilot_analytics_metadata=eyJldmVudEluZm9fbWVzc2FnZUlkIjoiN29ZVDd1ZEZtcjM2cDlzQndYTHdRIiwiZXZlbnRJbmZvX2NsaWNrU291cmNlIjoiY2l0YXRpb25MaW5rIiwiZXZlbnRJbmZvX2NsaWNrRGVzdGluYXRpb24iOiJodHRwczpcL1wvZGlzY3Vzc2lvbnMuYXBwbGUuY29tXC90aHJlYWRcLzI1Mzg4NjM2NiIsImV2ZW50SW5mb19jb252ZXJzYXRpb25JZCI6IlpiSG5YajNiMVl5RkM1VUhyTFFxVCJ9&citationMarker=9F742443-6C92-4C44-BF58-8F5A7C53B6F1). If you purchased it unlocked, you might need to contact the seller or the manufacturer for further assistance.
Does this help, or do you need more detailed instructions?
If the SIM is locked only the cellular carrier who locked it can unlock it, not Apple. Of course the iPhone 7 is ancient and long discontinued. So you likely bought it from an individual or shady outfit. You may never be able to use this phone.
If you bought the phone in Japan, the SIM is very likely locked to a carrier in Japan. You will need to contact the carrier in Japan to ask them to remove the lock on the phone.
They will not be willing to do this for you though, because you are not their customer.
Only the carrier in Japan can remove the lock. Apple cannot do this.
How can I unlock an iPhone 7 SIM in Namibia?