Why won't my iPod connect to Mac after macOS Sequoia update?

I have two older iPod models (a Classic 5th gen and a Nano gen 3). Both worked fine under Sonoma running on my Mac mini M1. (including sync to the Music app).


Since the Sequoia upgrade, they will not connect to my Mac via USB. The Finder will recognize the device, but states that the device could not be read, and that I should click "Restore" to restore the device to factory settings. Unfortunately, the attempt to factory restore the iPod doesn't work either.


Anyone else seeing this issue? I hate to have to keep an older Mac around just to sync these devices.



[Re-Titled by Moderator]

Posted on Feb 19, 2025 8:34 PM

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Posted on May 13, 2025 1:22 PM

Sequoia 15.5 seems to have changed things (somewhat for the better).


I initially connected my iPod and it had indicated that it was still unable to read the device. I then got the screen where it offered to restore the software on the device. I chose that option.


This time, I received a dialog asking permission for an macOS background service to restore the iPod (I think it was the AMPDeviceDiscoveryAgent). This time the iPod got wiped, but after the wipe, the device is properly recognized when connected and disconnected. (I also was able to disable the ability to use this device for disk storage the first time that the device was properly recognized).


I tried this on a second old iPod nano. This device no longer had problems being recognized. The content I'd had on the nano was still there.


And I just tried it on an old iPod Shuffle that didn't work before. Now is recognized as it was before. Content still there.


I'm wondering if that dialog asking for permissions may be the thing that got things working...

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49 replies

Feb 20, 2025 2:21 PM in response to James Brickley

Yes, I know these devices are old. But they worked fine until Sequoia. Sequoia evidently still has the features in both the Finder and the and the Music app to recognize those devices. Something changed, though, that prevents these features from reading the devices. If Apple was going to remove support for these devices, then they should have removed those iPod features and made a note. I suspect though that some other change has been made (security related, perhaps) that wasn't regression tested. (they did this once before -- in Ventura, I think -- where iPod connectivity was lost, but returned in a subsequent update).


Yes, I know that these devices don't owe me anything. We can discuss how relevant they are. I would submit, though that they're more usable as digital music players than the other technologies that you reference that have been obsoleted. (but in case you haven't noticed, vinyl LPs are making a comeback - they have sonic advantages over the "over-processed and compressed" digital music formats we see today).


But the iPod is still a very usable digital music player It's still compatible with digital audio formats available from almost every source (such as MP3 and AAC format). It has the advantage of being a totally stand-alone device, not requiring cellular or network connectivity. That means they can be used almost anywhere. Sync music, plug in speakers or headphones, and listen away.


They also provide an alternative to using a smartphone as a player. I don't have to worry about battery drain or storage space on my phone just to play music.


May 13, 2025 1:08 PM in response to PERockwell

Just upgraded to 15.5 last night and my iPod Mini still gets "failed to recognize" error after spinning for 2 mins.

For what it's worth, I am able to sync with other USB connected iPods on the mac (a stock 1st gen Mini and a 1st gen Nano). The issue is with my "daily driver" which is a 1st gen Mini that I pulled the 4GB HDD out of years ago and replaced with a 64GB SD card. I don't know why it is any different and all the iPod_Control files are sane and are not corrupt so something changed in the AMPDeviceDiscoveryAgent or AMPLibraryAgent, Finder, or whatever does the communications. Other than that, battery is good, SD card passes block-level fsck, and using as a storage device has zero issues.


Why do I use a 20 year old iPod? For starters, the interface / UI is far more intuitive and easy to use than the phone. It fits perfectly in my hand versus the iPhone. I can skip, pause, change volume in my pocket without having to look at it (and fall into a pothole or walk into traffic). Wired headphones don't need charging and don't cut out when in high traffic areas like a train station and several dozen bluetooth devices are competing for bandwidth. And yes, I've replaced the battery 3 times over the years :-)

May 15, 2025 5:34 AM in response to James Brickley

It's not the SD card or the CF-to-SD card adapter; I've ruled that out as I took it apart, tried a different SD card, then even tried putting back the original HDD. Same issue. Tried swapping the CF/SD card to a spare Mini (silver), no luck there either. And yes, I'm using legit working Apple 30 pin connectors (using 2 different ones in experiments FWIW).


I have 3 minis: Gold (daily driver), Silver (parts since donor mangled the shell), and a Blue (stock). The Blue is working so I MIGHT try swapping its HDD for the CF/SD and see if it is a motherboard thing. If the board is at fault, it is curious since Gold DOES work 100% as a USB drive and older versions of macOS have no problem with the device, so really don't think this is it. As well, I also have a 1st gen Nano which works (though only 4GB).


May 31, 2025 9:48 AM in response to PERockwell

Additional note: managed to get to the "restore iPod" screen by erasing the disk in Disk Utility, but it never finished the process, and the device manager gets stuck and I have to manually go into Activity Monitor to quit. I'm giving up until the next OS update. Hopefully I didn't completely break the iPod so when this is fixed I can use it again, haha.

Jun 29, 2025 9:51 AM in response to PERockwell

Add me to the list. I'm running Sequoia 15.5 and just plugged in my iPod Photo. I use it in my garage every day. I just ran all my music through a volume normalization process and now want to replace the music on my iPod with the newly normalized music.


I plugged it into the USB port on my MBP M1 and both Finder and Apple Music see it but refuse to connect giving me the error msg..."The selected device could not be found", both in Finder and Apple Music...which is bogus because it was in fact found. I can see the four folders, (Calendar, Contacts, Notes and Photos), because I enabled Disk Mode years ago. I see both entries in Finder.


Disk Utility sees it and it passes First Aid. I really don't want to wipe the drive at this point for fear it will make the iPad a paper weight. I've read through all the posts here but none helped.


Yes it needs a new battery, I'm on my second one but it didn't last very long, I just leave it plugged into power in the garage, it's been very reliable.


Any other suggestions aside from waiting for Apple to find the issue in Sequoia and fix it?


Feb 20, 2025 12:44 PM in response to PERockwell

This response is tongue in cheek, humor. No offense is intended.


Gen-Z: What is an iPod? 🤣


Seriously, the iPod devices mentioned are approximately between 11 & 17 years old. I think you got your monies worth. Music has evolved from record players to reel to reel tape to 8-track to cassette tapes then compact discs to MP3 / MP4 players and now to streaming.


Can you elaborate more about how you use these iPods from yesteryear? I can't imagine the battery life to be all that great considering their age. There are a variety of alternative options. But before I offer suggestions. I'd like to know more about how you have been using the iPods in greater detail. That will help me focus on the alternatives that may be able to fill the void.



Mar 11, 2025 9:12 PM in response to James Brickley

The main use for an older iPod in 2025 is the same as it would have been in 2001, playing music.


Primarily, playing my music. Not the music on someone else's computer through a cloud service. Not whichever version of the track Apple wants to supply today instead of the track I purchased on iTunes in 2004.


There are in fact people out there who are sick of paying the same price as buying an album every month, and finding that their "favorites" will "randomly" vanish from "library" if not played often enough. People tired of saving a playlist with 100 carefully curated tracks, only to open it five years later and see that it mysteriously contains now only 30 of those tracks.


These are things that don't happen with a "plain old fashioned iPod."

Mar 15, 2025 5:55 PM in response to PERockwell

I am also having this issue with my iPod 3rd gen after installing Sequoia where it does not show in Apple Music.

It seems it will sync the iPod just once after a laborious restart but then will not recognize it - that is not good. My music library and iPod are the major reason I have my Mac Mini so I am very interested in the solution. It seems like an issue that can be fixed - if Apple focuses on fixing it.

Mar 31, 2025 6:41 PM in response to apple__username

I use a new, licensed, iPod classic as part of my live performance setup ... Playing break music between sets. Yes, I'm old. 77 currently and I still perform as a single or duo act (with a Lady singer). I have been a full time, professional guitarist and singer for over 50 years. Mostly in the Northern Nevada casino scene. I use backing tracks that I create in my own studio, and my current studio setup is quite up to date. I've been using Macs since 1992, starting with OS6. My current rig is a 2023 MacBook Pro, with the M3 chip, 2 TB storage, 36G RAM, and I currently own and use Reason 13 as my DAW software. (if you wish to hear or view my work, go to rfrankjones.com) I'm trying to update my iPod contents to add the new tracks I'm using for part of my live act, aside from my performance tracks. I have just given in to moving up from Sonoma to Sequoia, and this with not being able to make the iPod work with Sequoia has totally destroyed the iPod. Sonoma worked fine ... you people at Apple have completely forgotten the Purpose of Macintosh computers starting with OSX. We were always able to set up and work our desktops to suit our personal wishes and styles.


[Edited by Moderator]

Apr 1, 2025 11:43 AM in response to Jonathan Milenko

Sooooo...... 'Twould seem we are all voices in the dark ... destined to helplessly shout at the uncaring winds of Job's and Wozniak's wet dream. I suppose after a sufficient wait my iPod will once again begin to work. Won't be the first time ... doubt it will be the last, either. Sort of like the fact that I'm currently logged in to this page even though Apple refuses to acknowledge the password I gave it to get here. Unless ... that wiggle of the password icon that indicates non-acceptance, is now a wiggle of orgiastic joy??? Any thoughts out there??


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Why won't my iPod connect to Mac after macOS Sequoia update?

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