The answer given before (it wasn't dated so I have no idea how old it is/was)did not solve the problem for me. Allow Calls on Other Devices was already turned on in my iPhone and it allowed calls on all my other devices. But I still couldn't connect on my Mac. I toggled off and then back on to see if that would work. Nope. Any other suggestions out there?
iMac 21.5″, macOS 15.3
Unfortunately you have provided very little information. Assuming all of your settings are correct the only thing left to do is:
If you still have no luck please either call AppleCare ( AppleCare Contact Info ) or book an appointment at your local Apple Authorized Service Provider. You can begin the appointment booking step by clicking the Support link in the upper right of this web page.
If you have ANY of the following types of third party apps installed that is VERY likely the cause of any problems you are experiencing:
Having no knowledge of what you've done to troubleshoot the problem, and with only the little bit of info that you've posted, I'll simply offer up Apple's guidance for using FaceTime on Mac.
Use FaceTime on Mac - Apple Support
If you can give us more clues about your problem, then you might get more specific guidance from the Community users here.
After one of the recent Apple updates, I no longer receive incoming calls on my computer so I can answer them as I'm working. Clicking on the FaceTime icon on my dock no longer opens Facetime. I'm 79 years old so maybe I'm not using the correct terms for all this or explaining it too well.
Why FaceTime calls on Mac are not working
