Apple ignoring people with a disability

I am hearing impaired. In August 2024, I purchased a set of AirPod Pro 2 after I read about their ability to be used as hearing aids.


It was not clear that they required TGA approval to use as hearing aids.


I read recently that the TGA had approved clinical use in mid December 2024.


I have no update on when Apple will release iOS that will enable the hearing test and use. I have previously contacted Apple support and spoke to Chester whose support was less than satisfactory. Nothing since.


Apple you recognised the need for this product but you are failing your loyal customers, particularly those with a disability by not expediting the iOS release for this product for Australia, despite it being available in New Zealand.

AirPods Pro (2nd generation)

Posted on Feb 15, 2025 11:04 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 16, 2025 10:19 AM

[…]Apple you recognised the need for this product but you are failing your loyal customers, particularly those with a disability by not expediting the iOS release for this product for Australia, despite it being available in New Zealand. Sorry but I think you completely missed my point.

———-


Getting what you Want:

These are just user-to-user forums. you are not speaking with Apple here. No one here has any call on what’s to be created and when it is to be released. And Apple is not going to be rude to its customers, just blowing off your needs. If you want them to release something, then you’ll have to provide them feedback on it, and wait it out.


Leave Apple Your Feedback:

Do Your Part: To get your word out to Apple on this, you need to provide Apple feedback.  Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what needs to be fixed.

  1. Go Here: Feedback - AirPods - Apple - Apple
  2. Select: "Feature Request" for the "Feedback Type"
  3. Comment: on when you came across this solution, and what the caution is. Include the URL of this post.
  4. Proceed from there as necessary
3 replies
Question marked as Top-ranking reply

Feb 16, 2025 10:19 AM in response to Teds6699

[…]Apple you recognised the need for this product but you are failing your loyal customers, particularly those with a disability by not expediting the iOS release for this product for Australia, despite it being available in New Zealand. Sorry but I think you completely missed my point.

———-


Getting what you Want:

These are just user-to-user forums. you are not speaking with Apple here. No one here has any call on what’s to be created and when it is to be released. And Apple is not going to be rude to its customers, just blowing off your needs. If you want them to release something, then you’ll have to provide them feedback on it, and wait it out.


Leave Apple Your Feedback:

Do Your Part: To get your word out to Apple on this, you need to provide Apple feedback.  Apple won't get back to you directly, but the more feedback they receive on this, the more they will know what is going on, and what needs to be fixed.

  1. Go Here: Feedback - AirPods - Apple - Apple
  2. Select: "Feature Request" for the "Feedback Type"
  3. Comment: on when you came across this solution, and what the caution is. Include the URL of this post.
  4. Proceed from there as necessary

Feb 15, 2025 11:11 PM in response to Teds6699

Apple ignoring people with a disability: I am hearing impaired. In August 2024, I purchased a set of AirPod Pro 2 after I read about their ability to be used as hearing aids. It was not clear that they required TGA approval to use as hearing aids. I read recently that the TGA had approved clinical use in mid December 2024. I have no update on when Apple will release iOS that will enable the hearing test and use.[…]

———-


Ask your Doctor for Some Advice:

Apple’s not out there to get you. They just have yet to make this manufactured. Have an otologist? I recommend you speak with your doctor about this. If they are not technical enough, then I guess ask your PCP. Don't make this a health risk.

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Apple ignoring people with a disability

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