iPad frozen on second page

I just purchased an IPad Saturday , Feb. 8. Was trying to get it started and I cannot get beyond second page called Apple ID. It seems locked

iPhone 13, iOS 18

Posted on Feb 10, 2025 06:07 AM

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1 reply

Feb 10, 2025 08:23 AM in response to Operation25

If your iPad is unresponsive, connect your iPad to its Power Adapter and allow the iPad to charge. Then, while still connected to external power, try a forced-restart:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.


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iPad frozen on second page

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